H&T 5499 - G2 CCTV Assistant (607954)

South Lanarkshire Council; Hamilton; On-site; GBP 41,000 - 42,000; Full time

Benefits offered by this job

Pension scheme

AVC option

Annual leave 33 days

Public holidays 10 days

Sick pay

Flexible working

Employee discounts

Cycle to Work

Physiotherapy

Employee Assistance Programme

Job summary

South Lanarkshire Council is seeking a CCTV Assistant in Hamilton. You will monitor CCTV systems, coordinate the Control Centre team, and liaise with Police Scotland and Council departments to help deter crime and maintain safety.

The role requires strong IT skills, good organisational abilities and a commitment to GDPR compliance, with a 37-hour week and a permanent contract.

Responsibilities

• Coordinate, allocate and supervise the CCTV Control Centre and support staff, including line management.
• Oversee security, operation and control of CCTV equipment and maintain records per Operational Procedures.
• Be the initial point of contact for fault reporting and address issues promptly.
• Complete annual maintenance visits to properties with CCTV installations to ensure GDPR compliance.
• Demonstrate strong organisational and prioritisation skills to deliver high-quality service.
• Liaise with Police Scotland’s local Area Control Room and other Council departments.

Job description

ACTUAL CLOSING DATE

Applications must be received by 23 September 2026 at 11:55PM

Description

Housing & Technical Resources require a CCTV Assistant to manage the effective monitoring of CCTV systems, supporting and enhancing safer environments. In this role, you will act as the primary liaison for various stakeholders, including Police Scotland's local Area Control Room and other Council departments, to aid in detecting and preventing crime and anti-social behaviour within the community. Additionally, you will be responsible for overseeing after-hours security monitoring of Council properties and related issues.

Your responsibilities will encompass coordinating, allocating and supervising the work of the CCTV Control Centre and other support staff, including formal line management responsibilities and the application of relevant Council HR policies and procedures. You will also oversee the security, operation and control of CCTV equipment within the Control Centre and ensure the maintenance of all records in accordance with Operational Procedures.

Demonstrating strong organisational and prioritisation skills, you must be adaptable to changing priorities to ensure the delivery of a high-quality service. Effective communication and proficient IT skills are essential.

Furthermore, you will perform tasks such as being the initial point of contact for fault reporting from internal departments with CCTV systems, assessing and addressing issues, and conducting annual maintenance visits to Council properties with CCTV installations, ensuring system functionality and GDPR compliance.

View the CCTV Assistant job profile

Location

Hamilton Business Unit

Hours

37 hours per week, Permanent

Work Pattern

Week 1 - Monday, Tuesday 07:00 - 15:30, Friday 16:30 - 02:30 , Saturday 18:30 - 03:00, Sunday 18:30 - 03:00

Week 2 - Wednesday, Thursday, Friday 07:00 - 19:00

Salary

£40,763 - £41,959 per year

Applied questions

• Outline your experience in managing staff, including how you addressed any challenges and ensured effective team performance
• Referring to the Job Profile for this post, please provide examples of your work experience, knowledge, skills and competencies to undertake the duties of the post. You should include details on your professional and personal qualities, and achievements, demonstrating what you will bring to the post.
• Describe your experience navigating computer systems, setting up devices, or managing technical settings. How have you used these skills in previous roles?
• How have you worked with stakeholders to achieve a shared goal, or how would you approach this without direct experience?

Recruitment Process and Vetting

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.

This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020.

Preferred candidates will be required to complete a Level 1 Police Vetting check, prior to a formal offer of employment being made.

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of 12 months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Inclusion statement

The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots.

As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position.

As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile

Benefits

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
• Employee Discounts – including discounts at the cinema.
• Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)