Public Space Surveillance Technical Supervisor

Hackney Borough Council; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Flexible working

Job summary

Hackney Council is seeking a dedicated Public Space Surveillance professional to support the PSS Manager with high-quality, reliable back-office and technical duties across CCTV operations. The role includes monitoring contractor work, updating software, and contributing to camera installation projects.

You will be involved in developing training materials, coordinating with radio contractors, and ensuring ANPR data shared with police is accurate.

Qualifications

• Possession of CCTV-related qualification or commitment to training with evidence of progress.
• Experience with Data Protection legislation and compliance in CCTV contexts recommended.
• Valid manual driving licence required.
• Minimum 2 years in operational, technical supervisory, or administrative Public Space Surveillance experience.

Responsibilities

• Oversee Public Space Surveillance activities and inspect contractor work.
• Update and maintain CCTV/ICT software and ensure functionality.
• Develop distance-learning training modules for PSS Operators.
• Assist in deploying small camera installations and larger projects.
• Coordinate with radio contractors to ensure radio systems function and data is accurate.
• Support the PSS Manager with proactive, reliable administrative tasks.

Skills

CCTV knowledge

Technical supervision

Driving licence

G Suite proficiency

Computing applications

Education

BTEC Diploma in CCTV

Data Protection training

Tools

G Suite

Job description

Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.

We know that staff are key to our success and we are seeking people with ambition, creativity and commitment to our values to help us achieve the best for the people of Hackney.

This role is based within our Public Space Surveillance (PSS) Team, responding to incidents such as terrorist attacks, floods, fires, or anything that disrupts the people or infrastructure of Hackney;

The PSS Team provides the Borough with: – Public Space Surveillance – centralised capability, with experience, expertise, and knowledge of the operation of CCTV systems.

The team provides management and legislative expertise for other council CCTV users and external partners and an Automatic Number Plate Recognition system to provide alarms to the Public Space Surveillance Operators and the Police. Engineering works: a network of 150 km of underground ducts containing optical fibre cable on which the council’s CCTV and ICT systems run and a radio service for all council services.

The services work continuously, 24 hours a day, all year.

You will be responsible for providing a central key resource to the PSS Manager, ensuring that they receive high-quality, reliable, flexible and proactive support.

Duties will involve Public Space Surveillance; inspecting work carried out by contractors, checking that requests from our Contractors for extra materials and time are justified and ensuring they are paid appropriately, updating software on computers and ensuring they function correctly.

You will devise training instructions and produce documents for our Public Space Surveillance Operators to learn from as 'distance learning modules', installing small projects such as one to three Town Centre cameras in a public space, assisting the PSS Manager in larger installation projects, devising engineering solutions for surveillance needs, such as relocatable cameras, measuring work carried out on Highways, to ensure the meterage claimed for by contractors is correct.

Assisting the Service Manager in liaising with radio contractors to ensure the Council’s radio systems function correctly and our records are kept up to date, whilst ensuring Automatic Number Plate Recognition cameras are functioning and the data we send to the Police is accurate and complete.

You must have knowledge of, or enthusiasm for, CCTV or other allied technical matters. Training will be provided to the successful applicant to fill in the gaps in their knowledge. A formal qualification is not relevant; however you may have a keen interest in technical matters, perhaps building your own PCs, or radio controlled vehicles.

Above all else, you will be enthusiastic, a good team player, hard-working, with a track record of being a good communicator to people at all levels. You will also have excellent written and verbal communication skills and proven organisational experience, combined with skills in computing applications, ideally able to use G Suite applications such as Gmail, G-Sheets, etc.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.

Interview and assessment date: W/C 19 October 2026

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our \"PROUD\" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: [e-mail]

Qualifications and Experience

Essential Qualifications (or equivalent level/type of experience)

• Possession of a BTEC Diploma or equivalent qualification in CCTV, or a demonstrable commitment to completing relevant training with evidence of ongoing progress (e.g., BTEC qualifications or equivalents in Public Space Surveillance).


• Formal qualifications or professional experience in Data Protection legislation and compliance, ideally within the scope of Public Space Surveillance.


• A valid manual driving licence, as driving duties are an essential requirement of the role.


• A minimum of two years of operational, technical supervisory, or administrative experience within Public Space Surveillance.


• Capability to maintain an average attendance of 3 days per 5-day working week, with the flexibility to work 5 days per week when required by management to cover annual leave, sickness, or operational demands.

Closing date for applications

04 October 2026 (22:59)