Catering Supervisor

North Yorkshire Council; York and North Yorkshire; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Local government pension scheme

Family friendly leave

Salary sacrifice

Employee cash backs and discount Sche​

Learning, development and career   adv

Health Assured wellbeing support

Résumé du poste

North Yorkshire Council invites applications for a Catering Supervisor to oversee daily operations across our cafés, restaurants and leisure venues. You will lead a proactive team, drive service standards and ensure smooth shifts in a busy environment.

The role requires Level 2 Food Hygiene, a customer-focused approach and prior hospitality supervisory experience. A Personal Licence is desirable and training can be provided.

Qualifications

• Level 2 Food Hygiene Certificate is required.
• Personal Licence is desirable (training will be provided if you don't have one).
• Previous experience in a hospitality supervisory role.
• Excellent customer service skills, with the ability to handle customer feedback and complaints in a positive manner.
• A calm, resilient, and self-motivated multitasker who can thrive during busy shifts.

Responsabilités

• Lead daily operations - manage shifts efficiently to meet and exceed customer expectations.
• Ensure safety & hygiene - comply with all food hygiene, health and safety, and COSHH regulations.
• Maintain pristine standards - oversee the cleaning, maintenance, and setup of front and back-of-house areas.
• Secure cash handling - follow council cash management and financial procedures strictly.
• Drive venue sales - actively promote services and maximise commercial opportunities.
• Act as safety lead - monitor visitor well-being and act as the designated Fire Marshall.

Connaissances

Hospitality supervisory experience

Customer service excellence

Multitasking under pressure

Formation

Level 2 Food Hygiene Certificate

Personal Licence desirable

Description du poste

Join us as Catering Supervisor and drive the daily operations of one of our vibrant cafés, restaurants, or leisure and wellness venues. In this role, you will lead an enthusiastic team, uphold exceptional service standards, and ensure every shift runs smoothly.

We are hiring for one full-time role, which can also be split into two part-time positions.

Key Responsibilities:

• Lead daily operations - manage shifts efficiently to meet and exceed customer expectations
• Ensure safety & hygiene - comply with all food hygiene, health and safety, and COSHH regulations
• Maintain pristine standards - oversee the cleaning, maintenance, and setup of front and back-of-house areas
• Secure cash handling - follow council cash management and financial procedures strictly
• Drive venue sales - actively promote services and maximise commercial opportunities
• Act as safety lead - monitor visitor well-being and act as the designated Fire Marshall

What we are looking for:

• Level 2 Food Hygiene Certificate is required
• A Personal Licence is desirable (training will be provided if you don't have one)
• Previous experience in a hospitality supervisory role
• Excellent customer service skills, with the ability to handle customer feedback and complaints in a positive manner
• A calm, resilient, and self-motivated multitasker who can thrive during busy shifts

What can we offer you?

• generous local government pension scheme
• family friendly leave
• salary sacrifice, employee cash backs and discount schemes
• learning, development and career advancement opportunities
• Health Assured - confidential help and support for your wellbeing

Key Dates:

Closing Date: 9 November 2026
Interviews: week commencing 9 November 2026