Catering Supervisor (Temp to Perm) London

Hamilton Mayday; Greater London; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Auto-enrollment pension

Permanent position after temp period

Development opportunities

Job summary

Susan Hamilton is seeking an experienced Catering Supervisor to lead the front-of-house team across staff restaurant, café, hospitality services, and vending, ensuring service excellence and safety.

Temp-to-perm role, you will drive daily service, manage menus, briefs, cash handling, stock, and customer queries, with development opportunities and a clear path to a permanent position.

Qualifications

• Previous experience in a catering, hospitality or food service supervisory role.
• Strong leadership and team management skills.
• Excellent communication and organisational abilities.
• Sound knowledge of food safety, hygiene and allergen management.
• Experience with cash handling and stock control.
• A positive, customer-focused approach.
• Ability to remain calm and make decisions under pressure.
• Reliable, organised and flexible.

Responsibilities

• Lead and supervise the catering team during daily service.
• Conduct team briefings and communicate menu and service information.
• Ensure opening, service and closing procedures are completed to a high standard.
• Deliver exceptional customer service and resolve routine customer queries.
• Ensure compliance with food safety, hygiene and allergen procedures.
• Monitor cash handling, till operations and end-of-day reconciliations.
• Oversee stock control, deliveries, storage and stock rotation.
• Support hospitality events, meetings and special functions.
• Deputise for the Food & Beverage Manager when required.

Skills

Leadership & People Management

Communication

Customer Service

Food Hygiene & Safety

Cash Handling & Stock Control

Decision-Making under Pressure

Job description

Are you an experienced catering professional with strong leadership skills and a passion for delivering excellent customer service? We are currently recruiting for a Catering Supervisor to join a busy and professional catering operation on a temp-to-perm basis.

As a Catering Supervisor, you will lead the front-of-house catering team, ensuring high standards of service across the staff restaurant, café, hospitality services and vending operations while maintaining a safe and efficient working environment.

Key Responsibilities:

• Lead and supervise the catering team during daily service.
• Conduct team briefings and communicate menu and service information.
• Ensure opening, service and closing procedures are completed to a high standard.
• Deliver exceptional customer service and resolve routine customer queries.
• Ensure compliance with food safety, hygiene and allergen procedures.
• Monitor cash handling, till operations and end-of-day reconciliations.
• Oversee stock control, deliveries, storage and stock rotation.
• Support hospitality events, meetings and special functions.
• Deputise for the Food & Beverage Manager when required.

What We’re Looking For:

• Previous experience in a catering, hospitality or food service supervisory role.
• Strong leadership and team management skills.
• Excellent communication and organisational abilities.
• Sound knowledge of food safety, hygiene and allergen management.
• Experience with cash handling and stock control.
• A positive, customer-focused approach.
• Ability to remain calm and make decisions under pressure.
• Reliable, organised and flexible.

Personal Qualities:

• Confident and approachable.
• Reliable, organised and flexible.
• Customer-focused with excellent interpersonal skills.
• Fair, consistent and respectful in your approach.
• A positive role model who leads by example.

Benefits:

• Auto-enrollment pension scheme.
• Opportunity to secure a permanent position following a successful temporary period.
• Supportive working environment with opportunities for development.

If you are looking for your next challenge and want the opportunity to progress into a permanent role, we would love to hear from you.