Catering/Retail Team Member

Chesterfield Royal Hospital NHS Foundation Trust; Hasland; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Pay enhancements after hours

NEST pension scheme

Job summary

Chesterfield Royal Hospital NHS Foundation Trust is seeking a Catering/Retail Team Member on a zero hours bank basis. Shifts run from 6am to 8pm, Monday to Sunday, across multiple outlets, with enhanced pay after 8pm and on weekends.

You will be the face of our catering and retail service, delivering excellent customer care, handling basic food prep, stock, and keeping areas ready for business, while working as part of a diverse DSFS team.

Qualifications

• Level 2 food hygiene certificate or willingness to undertake
• GCSE level or equivalent including Maths and English
• Good knowledge of Food safety
• Experience in a similar role with peak service times

Responsibilities

• Work across all catering and retail outlets
• Serve customers, basic food preparation, cleaning, keep areas ready for business
• Stock food and beverage areas
• Complete regular day-to-day activities to ensure smooth operation
• Take a flexible approach and demonstrate strong behaviours with colleagues and customers

Skills

Excellent customer care

Good communicator

Teamwork

Organisational skills

Education

GCSE level or equivalent (Maths & English)

Level 2 food hygiene certificate

Job description

Chesterfield Royal Hospital NHS Foundation Trust

Catering/Retail Team Member

The closing date is 18 October 2026

Zero hours contract - Bank Catering/Retail Team Member

An opportunity has arisen to work with the DSFS catering/retail team located within Chesterfield Royal Hospital. The role will allow the individual to be flexible in the hours they work with shifts available from 6am until 8pm, Monday to Sunday, within various outlets located throughout the Trust.

As a Catering/Retail Assistant you will be the face of our business, delivering exceptional customer service at one of our many outlets where we provide catering and retail services. You'll join a team that takes a real pride in the food and most of all join a company that takes pride in its people.

Key benefits of working for DSFS

Pay enhancements of 40% for any hours worked after 8pm and before 6am Monday to Friday and hours worked on Saturdays, Sundays and Bank Holidays.

NEST pension scheme -upon joining you can choose whether to pay 5% or 8% and DSFS will match whichever you choose.

Interview date to be confirmed

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

Your key responsibilities will include:

• Work across all our catering and retail outlets
• Your duties will include serving customers in our catering and retail outlets, basic food preparation, cleaning and generally ensuring that our customer areas are ready for business
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Job responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Person Specification

Qualifications and Training

• Level 2 food hygiene certificate or willing to undertake
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English)
• Good knowledge of Food safety
• Advanced Food
• Experience with Food Allergies, special diets and labelling

Experience

• Experience in a similar position where there are peaks and troughs in demand during service times

Skills and Knowledge

• A good communicator, able to converse easily
• Excellent customer care skills
• Professional approach, being aware of the diversity of customers served
• Must be able to work without constant supervision and meet deadlines
• Good interpersonal skills
• Able to prioritise and organise own workload

Personal Attributes

• Ability to work within a team as well as using own initiative
• Flexible to meet service needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Chesterfield Royal Hospital NHS Foundation Trust