Catering/Retail Team Member

Dsfs Ltd; Chesterfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

40% pay enhancements after certain uns

NEST pension scheme

Flexible working

Job summary

Derbyshire Support and Facilities Services Limited (DSFS) is recruiting for a Zero hours contract Bank Catering/Retail Team Member at Chesterfield Royal Hospital. You will cover shifts from 6am to 8pm, across various outlets within the Trust, delivering friendly service and maintaining high standards.

You will be the face of DSFS, providing excellent customer care, basic food preparation, and ensuring outlets are clean and ready for business.

Qualifications

• GCSE level or equivalent plus Maths/English
• Level 2 food hygiene certificate or willingness to undertake
• Good knowledge of Food safety
• Experience with food allergies, special diets and labelling

Responsibilities

• Serve customers across catering and retail outlets
• Basic food preparation and cleaning
• Stocking food and beverage areas
• Complete day-to-day activities to ensure smooth operation
• Flexibly meet service needs and maintain high standards of behaviour

Skills

Good communicator

Excellent customer care

Interpersonal skills

Work with limited supervision

Prioritisation & organisation

Education

Level 2 food hygiene certificate

GCSE level or equivalent

Job description

Our people are our greatest strength and through our people we strive to make continuous improvements.

See below for our current list of live job opportunities.

Main area Catering Grade Grade A Contract Bank Hours Flexible working - 0 hours per week (zero hours) Job ref 166-DSFS-8351027

Site Chesterfield Royal Hospital Town Calow, Chesterfield Salary £25,156 pa pro rata Salary period Yearly Closing 18/10/2026 23:59

Job overview

Zero hours contract - Bank Catering/Retail Team Member

An opportunity has arisen to work with the DSFS catering/retail team located within Chesterfield Royal Hospital. The role will allow the individual to be flexible in the hours they work with shifts available from 6am until 8pm, Monday to Sunday, within various outlets located throughout the Trust.

As a Catering/Retail Assistant you will be the face of our business, delivering exceptional customer service at one of our many outlets where we provide catering and retail services. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

Key benefits of working for DSFS

Pay enhancements of 40% for any hours worked after 8pm and before 6am Monday to Friday and hours worked on Saturdays, Sundays and Bank Holidays.

NEST pension scheme -upon joining you can choose whether to pay 5% or 8% and DSFS will match whichever you choose.

Interview date to be confirmed

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Main duties of the job

Your key responsibilities will include:

• Work across all our catering and retail outlets
• Your duties will include serving customers in our catering and retail outlets, basic food preparation, cleaning and generally ensuring that our customer areas are ready for business
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Working for our organisation

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that is 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.

DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that is dynamic, flexible, and proactive.

DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Person specification

Qualifications and Training

• Level 2 food hygiene certificate or willing to undertake
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English)
• Good knowledge of Food safety
• Advanced Food
• Experience with Food Allergies, special diets and labelling

Experience

• Experience in a similar position where there are peaks and troughs in demand during service times

Skills and Knowledge

• A good communicator, able to converse easily
• Excellent customer care skills
• Professional approach, being aware of the diversity of customers served
• Must be able to work without constant supervision and meet deadlines
• Good interpersonal skills
• Able to prioritise and organise own workload

Personal Attributes

• Ability to work within a team as well as using own initiative
• Flexible to meet service needs

Flexible Working

If you're looking for flexible or predictable working arrangements, please speak to us about how we might be able to accommodate this. If it works for our service and patients, we will do our best to make it work for you.

VISA's and Immigration system

Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered at this point in time.

When DSFS Ltd are able to offer sponsorship to work in the United Kingdom (UK), applicants will be required to provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Derbyshire Support and Facilities Services ('DSFS') is committed to ensuring the safety of all our staff and patients therefore encourages and supports staff to be vaccinated against COVID19 as this remains the best line of defence against the virus.

Communications

Communications throughout the application process will be via e-mail therefore please check your e-mail account, spam folders and NHS Jobs (where applicable) account regularly.

References are also requested by email (where possible). Therefore, to speed up the recruitment process please provide an up to date email address for all referees when completing your application form.

If you require any support in completing the application form, please do not hesitate to contact the DSFS Human Resources team on 01246 513737 / [e-mail] and we will be happy to provide assistance.

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