Catering Regen Supervisor

NHS Jobs; Bournemouth; On-site; GBP 21,000 - 27,000; Part time

Job summary

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking a Catering Regen Supervisor to oversee the day-to-day operation of the Catering Regeneration Service, ensuring high standards of food quality, safety, and service. You will lead Catering Regeneration Assistants, supervise meal preparation, and maintain HACCP-compliant practices across designated areas.

The role requires coordinating staff across shifts (three 9-hour shifts per week) including weekends and bank holidays,

Job description

The Catering Regen Supervisor is responsible for supervising and supporting the day-to-day operation of the Catering Regeneration Service, ensuring that high standards of food quality, food safety, customer service and operational efficiency are consistently maintained. The post holder will provide frontline leadership to Catering Regeneration Assistants and act as a role model, promoting Trust values and departmental standards at all times. Operational Responsibilities Supervise the daily regeneration, assembly and distribution of patient meals, ensuring services are delivered in accordance with departmental procedures and service specifications. Organise and deploy staff effectively to meet operational requirements and ensure continuity of service. Monitor food quality, portion control, presentation and service standards, taking corrective action where required. Ensure all food is stored, regenerated, handled and served in accordance with Food Safety legislation, HACCP procedures and Trust policies. Undertake regular checks of food temperatures and complete all associated documentation accurately. Support the smooth operation of meal services across designated areas, ensuring meals are delivered safely, efficiently and within required timescales. Investigate service issues and take appropriate action to minimise disruption to patient services. Supervisory Responsibilities Provide day-to-day supervision, guidance and support to Catering Regeneration Assistants. Allocate duties, monitor performance and provide constructive feedback to staff. Support the induction, training and competency assessment of new and existing team members. Assist with staff appraisals, attendance monitoring and workforce management processes in line with Trust policies. Promote a positive team culture that encourages engagement, professionalism and continuous improvement. Quality and Compliance Ensure compliance with Health and Safety, Food Safety, COSHH, Infection Prevention and Control and all other relevant legislation and Trust procedures. Maintain accurate records relating to food safety monitoring, cleaning schedules, staff training and operational activities. Report incidents, accidents, equipment failures and near misses in accordance with Trust procedures. Participate in audits and inspections and support the implementation of any required action plans. Ensure cleaning schedules are completed and that work areas are maintained to the highest standards of cleanliness and hygiene. Communication and Service Improvement Liaise effectively with ward staff, patients, colleagues and managers to ensure a responsive and customer-focused catering service. Respond professionally to enquiries, concerns and complaints, escalating issues where appropriate. Contribute to service reviews and quality improvement initiatives designed to enhance patient experience and operational performance. Support the implementation of new working practices, systems and procedures within the department. General Responsibilities Work flexibly to meet the needs of the service, including weekends and bank holidays as required. Maintain confidentiality and comply with Data Protection, Information Governance and Trust policies. Undertake mandatory training and continuous professional development to maintain knowledge and skills. Carry out any other duties commensurate with the grade and responsibilities of the post as reasonably requested by management. Work a rota pattern of three 9-hour shifts per week (27 hours), including weekends and bank holidays as required by the service. Maintain flexibility to support service delivery and operational requirements across the Catering Department.

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust