Catering Supervisor | Oxford University Hospitals NHS Foundation Trust

Oxford University Hospitals NHS Foundation Trust

Banbury

On-site

GBP 49,000 - 57,000

Full time

6 days ago

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Benefits offered by this job

On-call pay for unsocial hours

Discounts access

NHS pension

Development opportunities

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking anexperienced Catering Supervisor to lead our busy Catering team at the Horton. You will oversee day-to-day service for staff, patients and visitors, driving food safety, quality and customer focus.

This Band 3 role combines hands-on management with staff development, stock control and adherence to HACCP standards. You’ll report to the Catering Manager and play a key part in delivering compassionate, efficient hospitality across sites.

Qualifications

Experience in catering supervisory roles.
Food safety certification.
Catering qualification or supervisory experience.
Strong customer service skills.

Responsibilities

Lead day-to-day catering service, ensuring safe, high-standard food delivery.
Develop and coach the catering team, including briefings and training.
Maintain HACCP and food safety standards across service.
Manage stock, orders and wastage, monitor storage and rotation.
Coordinate staffing including leave and sickness.
Monitor equipment and report faults promptly.
Support other catering areas as needed.
Carry out cashier duties and cash handling per procedures.
Provide weekly/monthly stock and wastage reports.

Skills

Catering supervision

Team leadership

Customer service

Food safety certification

Catering qualification

Education

Catering qualification

Tools

Cash handling

Job description

Catering Supervisor | Oxford University Hospitals NHS Foundation Trust

Company:

Company: Oxford University Hospitals NHS Foundation Trust

Are you an experienced catering professional ready to take the next step and lead from the front?

We’re looking for aCatering Supervisorto join our busy Catering team at theHorton, helping us deliver a welcoming, efficient and high-quality food service for our staff, patients and visitors.

This is a hands-onBand 3 supervisory rolewhere you’ll be at the heart of the day-to-day service. You’ll support and guide the catering team, maintain excellent standards of food safety and cleanliness, oversee stock and equipment, and make sure every service runs smoothly.

You’ll bring previous catering supervisory experience, strong customer service skills and a practical, team-focused approach. You’ll also need a catering qualification or relevant supervisory experience and food safety certification.

If you enjoy leading people, delivering great service and being part of a busy team where no two days are quite the same, we’d love to hear from you.

Advert code: EF15QP

As our Catering Supervisor, you’ll:

Lead the day-to-day catering service, ensuring food is served safely, efficiently and to a consistently high standard.
Support and develop the team, including staff briefings, training, coaching, appraisals and mandatory training.
Maintain high standards offood safety, hygiene and cleanliness, including temperature checks, food rotation and HACCP requirements.
Manage stock and supplies, placing orders, monitoring food storage and helping reduce waste.
Coordinate staffing requirements, includingannual leave, sickness absence and return-to-work discussions.
Monitor catering equipment and report faults or breakdowns promptly.
Support restaurant, hospitality and vending services, stepping into other areas of the department when needed.
Undertakecashier and cashing-up dutiesin line with financial procedures.
Complete stock, equipment and wastage records and provide weekly and monthly information as required.
Work closely with colleagues across catering to deliver aprofessional, timely and customer-focused service

Week 1 Monday - Friday 08:00 - 16:00 or 09.30 - 17.30

Week 2 Monday - Wednesday 08:00 - 15:00 and Saturday and Sunday 08:00 - 17:30

in return for your hard work, we will offer you :-

. a competitive salary and additional pay for any unsocial hours that you work
. access to a number of local and national discounts- on holidays, insurance, shopping and a whole lot more
. an industry leading pension
. an environment where you can expect to be supported and developed

Oxford University Hospitals NHS Foundation Trustis one of the UK's largest and most respected NHS teaching trusts, providing world-class healthcare across four hospitals: the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre and Horton General Hospital and over one hundred satellite sites. Find out more information hereOUH at a Glance 2026/27

You'll become part of an organisation at the forefront of patient care, research, education and innovation. You'll have access to excellent learning and development opportunities, work alongside highly skilled multidisciplinary teams, and contribute to services that make a real difference.

Our commitment toDelivering Compassionate Excellenceis at the heart of everything we do. Guided by our values of compassion, respect, learning, delivery, improvement and excellence, we strive to create an environment where staff feel supported, valued and empowered to thrive. Watch how we set out to deliver compassionate excellence via theOUH YouTube channeland theOneTeamOneOUH - LIVING OUR VALUESvideo.

We are committed to creating an inclusive, respectful and safe workplace for everyone. As signatories to the NHS Sexual Safety Charter, we have a zero-tolerance approach to inappropriate behaviour and are dedicated to fostering a culture where all colleagues feel welcomed, respected and able to be themselves. We pledge zero tolerance for inappropriate sexual behaviour and commit to theten core principles.

Please refer to full job description and person specification for full information

Job Summary:

The Supervisor is a working supervisor and leads the day to day provision of food service in the restaurant/ Catering department.

Main Tasks and Responsibilities

Restaurant

To carry out and monitor the food service and it is consistently delivered in line with Food Safety Act, and Trust policies.
Maintain high standards of cleanliness in department in line with agreed procedure & guidelines
Monitor and record, equipment and cleaning tasks.
Daily Record and monitor food and equipment (refrigeration etc.) temperatures.
To ensure daily checking of provisions food rotation, record stock, use by and best before dates, recording any food wastage,
Ensure all dishes are served correctly & the recording of food temperature is recorded throughout meal service.
Check and monitor perishable, dry and frozen food supplies, re order daily, weekly or periodically by telephoning or E mailing suppliers.
Ensure staff are checking and monitoring goods for sale in restaurant and vending machines.
Report any equipment errors or breakdowns either by the in house estates team or contracted equipment companies.
To carry out risk assessments, safe systems of work.
Follow HACCAP guidelines, monitor and implement changes as and when procedures require changes due to change in delivery or food service.
Conduct briefings to all staff regarding day to day meal service, detailing food and food service standards to ensure that the staff are fully aware of the requirements and their role in delivery
To liaise with department supervisors, to provide a consistent food service and utilize provisions efficiently between staff and patient areas to reduce wastage.
To provide all staff with training in all aspects of the role, ensure training is recorded signed off and reviewed.
To carry out staff appraisal on an annual basis.
To ensure all staff complete statutory and mandatory training
To ensure staff are provided with and correctly wear the appropriate uniform and PPE.
To manage staff sickness, annual leave and absence in line with Trust policy.
Complete staff returns to work interviews following any periods of absence.
Where necessary contribute to the team’s efforts to ensure the service is provided in a professional and timely manner
Provide feedback and coaching to any member of staff ensuring that all team members are aware of standards and requirements, and carry out their jobs to the best of their ability in a timely and efficient manner
To check any hospitality trolleys are correct before restaurant staff transport to venues.
To monitor cleaning and replenishing of vending machines.
Carry out cashier duties using cash register, including cashing up procedures and cash security, in line with Standing Financial Instructions.
To be responsible for restaurant and associated areas security when lone working.
Other duties in the restaurant and associated areas as required.
To ensure all restaurant crockery and cooking equipment is sent to the dishwasher area in a timely manner.
Provide weekly and monthly figures and reports for stock, equipment and wastage.
Ensure the safe storage of cleaning materials and ensure stocks are checked and appropriate levels are always available.
Have a hands on approve to working in other areas of the department when needed.