Patient Catering Assistant - Royal Bournemouth Hospital

NHS Jobs; Bournemouth; On-site; GBP 18,000 - 22,000; Full time

Job summary

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust is seeking an on-site Catering Assistant to support the smooth operation of the hospital's Catering Department.

The role involves preparing, regenerating and presenting meals, loading patient trolleys, delivering and collecting orders, and maintaining high standards of cleanliness and hygiene in catering spaces. You will support patient and staff meal services while upholding infection control and safety guidelines.

Qualifications

• Experience in hospital catering operations.
• Ability to prepare and present meals per SOPs.
• Maintain cleanliness and hygiene in catering areas.

Responsibilities

• Prepare, regenerate and present food items per SOPs.
• Load patient meal trolleys and deliver/collect as required.
• Maintain cleanliness and hygiene of catering areas.
• Assist in training and mentoring new staff when required.

Skills

Catering Operations

Food Safety & Hygiene

Customer Service

Team Working

Health & Safety compliance

Job description

The post holder will assist in the effective operation of the Catering Department, supporting the delivery of high-quality meal services to patients, visitors and staff.

Key responsibilities include:

• Catering Operations Prepare, regenerate and present food items in accordance with standard operating procedures. Load patient meal trolleys accurately and efficiently to support ward meal service requirements. Deliver and collect food trolleys and additional meal requests as required. Ensure catering areas are maintained to the highest standards of cleanliness and hygiene.
• Food Safety and Compliance Comply with Food Safety legislation, Health & Safety regulations and Trust policies at all times. Follow cleaning schedules and the departmental "clean as you go" policy. Report equipment faults, hazards and incidents to supervisors promptly. Adhere to infection prevention and control procedures and safe working practices.
• Customer Service Communicate effectively and professionally with patients, ward staff and colleagues. Respond courteously to service requests and support the delivery of a positive patient experience.
• Team Working Work collaboratively with colleagues across the Catering Department to ensure efficient service delivery. Support the induction and mentoring of new staff where required. Maintain a professional appearance and adhere to uniform policies.
• Personal Responsibilities Attend mandatory training and participate in learning and development opportunities. Take responsibility for personal health and safety and contribute to a safe working environment. Undertake any other duties appropriate to the grade and nature of the post. This role requires a good level of physical fitness, including regular lifting, pushing and pulling of catering equipment and meal trolleys within a busy hospital environment. The successful candidate will be committed to upholding the values of University Hospitals Dorset NHS Foundation Trust and delivering an outstanding service that supports patient care and recover.

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust

Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust