Catering Operations Lead: Menu, Team & Client Relations

Compass Group UK; Norwich; On-site; GBP 24,000 - 40,000; Full time

Job summary

Compass Group UK&I in Norwich seeks a hands-on Chef Manager to oversee every aspect of the catering operation, from menu planning to service delivery.

You will lead a team, manage food costs and budgets, ensure compliance with safety standards, and build strong client relationships to deliver exceptional guest experiences.

This role blends cooking excellence with business leadership, requiring strong communication and a passion for high-quality, consistent service.

Qualifications

• Experience as Chef Manager with strong operational background.
• Passion for fresh food and high-quality service.
• Strong leadership and communication abilities.
• Understanding of P&L and cost control.
• Ownership mindset and client relationship skills.

Responsibilities

• Oversee the full catering operation from food to finance to front of house.
• Lead, develop and motivate your team to deliver excellent service every day.
• Managing food costs, margins, waste and labour with commercial precision.
• Build strong relationships with our clients and guests, understanding their needs and exceeding expectations.
• Ensure compliance with food safety, health & safety and company standards at all times.
• Drive consistency and quality across the kitchen and wider catering operation.

Skills

Kitchen leadership

Operational management

Food concepts

Communication skills

Financial acumen

Job description

Compass Group UK&I in Norwich seeks a hands-on Chef Manager to oversee every aspect of the catering operation, from menu planning to service delivery.

You will lead a team, manage food costs and budgets, ensure compliance with safety standards, and build strong client relationships to deliver exceptional guest experiences.

This role blends cooking excellence with business leadership, requiring strong communication and a passion for high-quality, consistent service.