Catering Manager

Chartwells Independent; Greater London; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Operational training and development

Life assurance scheme

Personal development and training

Wellbeing strategy and Employee Assist

Regular social events

Holiday purchase scheme

Discount vouchers

Job summary

CH&CO is seeking an experienced Catering Manager to oversee all catering and service operations on a full-time 40-hour week. You will lead kitchens and service counters, ensuring flawless food quality and customer experience while driving KPIs and brand standards.

We value individuals who are passionate about great food, have at least two years of catering experience, and hold a basic Food Hygiene certificate. The role offers development opportunities within Compass Group UK&I.

Qualifications

• Two years of catering experience.
• NVQ Level 1 & 2 or City & Guilds 706/1 and 2.
• Basic Food Hygiene certificate.
• Strong financial acumen and budget monitoring.
• Excellent communication and organisational skills.

Responsibilities

• Prepare delicious food to the highest standards.
• Supervise culinary and catering teams to ensure impeccable service.
• Oversee in-unit catering operations, manage inventories and budgets.
• Monitor KPIs and targets with your line manager.
• Represent CH&CO and maintain a positive brand image.
• Identify opportunities for new food or service concepts to drive sales.
• Train and lead teams to excel in their roles.
• Implement and review Health & Safety standards.

Skills

Catering management

Team supervision

Financial acumen

Customer service

Food safety

Education

NVQ Level 1 & 2 / City & Guilds 706/1 and 2

Job description

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for CH&CO on a full time basis, contracted to 40 hours per week.

As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days)

Your key responsibilities will include:

• Preparing delicious food to the highest standards
• Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service
• Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans
• Communicating regularly with your line manager to monitor KPIs and targets
• Representing Compass Group UK&I and maintaining a positive brand image
• Identifying opportunities for new food or service concepts to drive sales
• Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.

Our ideal Catering Manager will:

• Be passionate about great-tasting food and exceptional customer service
• Have a minimum of two years of catering experience
• Have experience managing teams in a similar roleHold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2
• Hold a Basic Food Hygiene certificate
• Demonstrate brilliant financial acumen
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Job Reference: com/1009/48524001/52832442/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!