Catering Manager: Lead Team, Menu & Budgets

ISS; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. As Catering Manager, you will take full responsibility for the day-to-day running of the catering operation, leading a small team while remaining hands-on in food preparation and service.

You will ensure high standards across food quality, customer experience, financial performance, health and safety, and team engagement, with menu planning, budget management and

Qualifications

• Previous contract catering experience is essential.
• Experience managing a catering or café operation.
• Strong food preparation and kitchen management skills.
• Experience leading and motivating teams.
• Excellent customer service and communication skills.
• Good commercial awareness and budget management experience.
• Level 3 Food Safety qualification (or willingness to obtain).
• A professional, organised and proactive approach to work.

Responsibilities

• Managing all aspects of the catering operation
• Leading, motivating and developing a small team
• Planning menus and ordering stock
• Delivering excellent customer service and building strong client relationships
• Managing budgets, food costs and profitability
• Ensuring compliance with food safety, health and safety and company procedures
• Driving innovation and introducing new ideas to enhance the customer experience
• Monitoring food waste and operational performance
• Maintaining high standards of cleanliness and presentation throughout the operation

Skills

Food safety

Team leadership

Menu planning

Budget management

Customer service

Food preparation

Health & safety

Communication

Budget awareness

Education

Level 3 Food Safety

Job description

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. As Catering Manager, you will take full responsibility for the day-to-day running of the catering operation, leading a small team while remaining hands-on in food preparation and service.

You will ensure high standards across food quality, customer experience, financial performance, health and safety, and team engagement, with menu planning, budget management and