Therapies Roster Co-ordinator

ROYAL CORNWALL HOSPITALS TRUST; Truro; On-site; GBP 24,000 - 30,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust in Truro is recruiting a diligent administrator to manage therapy staffing rosters across the AHP Urgent Care service. You will ensure rosters are accurate, handle on-call payments, bank holidays, weekends, and assist with leave entitlements and hour discrepancies.

You will work with the Therapy Administration team and cross-cover during annual leave, supporting senior managers and allied health professionals to deliver safe, timely staffing for inpatient

Job description

We are looking to recruit a dynamic and enthusiastic individual to work with our leadership team to manage the therapy staffing rosters within the AHP Urgent Care service (Inpatient Therapies). Your role will be to ensure the rosters are accurate (including on call payments, bank holidays, weekend working), assist with calculating leave entitlements (e.g. for staff returning from maternity leave) and assist with unpicking net hours discrepancies. You will work alongside the roster co-ordinator for Care and Support Community (Therapies Outpatients) and cross cover periods of annual leave etc. This role is a pivotal member of the Therapy Administration team and supports the day to day administration of the Therapies service. You will work with Allied Health Professionals at all levels as well as the senior management team., Compilation of accurate and timely rosters for therapy staff working across the service, a minimum of 8 weeks in advance, to allow early identification of staffing shortfall. Compilation and provision of out of hours, bank holiday and weekend rotas for the department. Key responsibility in providing administrative support in relation to the working patterns of therapy staff in the department, as well as supporting with the administration relating to sick leave, special leave, holiday planning and attendance management To manage the rosters on a day to day basis, ensuring issues are flagged to the appropriate manager for action in a timely manner. To act as the first and central point of contact for roster co-ordination and roster queries for all therapy staff within the Department. To ensure unresolved roster issues are escalated to the Team Leads, or Therapy Leads as appropriate. To work with the members of the Therapy Administration team and management team to support other administrative and clerical duties as required.

The ability to remain calm under pressure, possess excellent communication skills and work to tight deadlines is essential, along with professional manner, team working and ability to prioritise effectively. Previous experience working with e-rostering systems is essential, together with a working knowledge of Healthroster (Allocate) and Microsoft Office, in particular Excel, is essential. Experience of working in the NHS is desirable.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high-quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• St Michael's Hospital in Hayle
• West Cornwall Hospital in Penzance

As a teaching hospital, we're proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We're committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams. We are driven by one clear ambition, Outstanding Care for One and All, care that's safe, kind and high-quality. We are RCHT.