Catering & Events Assistant

Serco Group; Bisham; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

Employee Assistance Programme

Wisdom wellbeing app

Personal Trainer discounts

Retail discounts

Job summary

Serco is hiring a Catering Assistant at Bisham Abbey to create a welcoming experience for visitors, athletes, conference guests and event attendees. You will help serve food, support hospitality events and maintain high cleanliness standards in a busy café and catering environment.

You will work varied shifts across weekdays and weekends from 8am–1am, handling cash and card payments and supporting bar service, weddings and conferences as required.

Qualifications

• Serve food with portion control and presentation standards.
• Welcome and assist customers, athletes, delegates and event guests.
• Clear tables and collect used crockery to keep areas clean.
• Maintain high standards of cleanliness across catering and hospitality spaces.
• Process cash and card payments accurately in the café operation.
• Support hospitality services including bar, events, weddings and conferences.

Responsibilities

• Serve food to customers while maintaining excellent portion control and presentation standards
• Welcome and assist customers, athletes, sports camps, conference delegates, and event guests
• Clear tables and collect used crockery to maintain a clean and organised environment
• Maintain high standards of cleanliness across all catering and hospitality areas
• Process cash and card payments accurately within the café operation
• Support hospitality services including bar service, events, weddings, and conferences where required

Skills

Customer service

Teamwork

Cash handling

Food service

Flexible

Job description

Select how often (in days) to receive an alert:

Location: Bisham Abbey, Marlow, SL7 1RR
Salary: £8.00 - £12.71 per hour dependent on age
Schedule: Working various shift patterns across the weekdays and weekends from 8am – 1am.

Ready to impact a better future?

As a Catering Assistant in our Leisure and Hospitality team, you’ll help create a welcoming experience for visitors, athletes, conference guests, and event attendees. From serving food and supporting hospitality events to maintaining high standards of cleanliness, your work will help ensure every guest enjoys a positive experience.

This is a varied and hands-on role where no two days are the same. You’ll support food service operations, hospitality events, weddings, conferences, and café activities, helping to create memorable experiences while contributing to a safe, clean, and professional environment. Our work touches lives every day, and your contribution will have a positive impact on the communities and customers we serve.

What you’ll do as a Catering Assistant

• Serve food to customers while maintaining excellent portion control and presentation standards
• Welcome and assist customers, athletes, sports camps, conference delegates, and event guests
• Clear tables and collect used crockery to maintain a clean and organised environment
• Maintain high standards of cleanliness across all catering and hospitality areas
• Process cash and card payments accurately within the café operation
• Support hospitality services including bar service, events, weddings, and conferences where required

Does this sound like you?

• Enjoy providing excellent customer service and creating positive experiences for guests
• Able to work effectively as part of a team in a busy environment
• Comfortable handling cash, card payments, and following operational procedures
• Take pride in maintaining high standards of cleanliness and presentation
• Flexible and willing to support a variety of catering and hospitality activities

What we offer

• Free gym membership
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits

Vetting and checks:

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

A little bit about us:

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

We prioritize your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).