Catering & Events Assistant

Serco Limited; Marlow; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

Employee Assistance Programme

Wisdom wellbeing app

Personal Trainer discounts

Discounts across around 1,000 Retail-1

Retail discounts (1,000+)

Job summary

Serco Limited is hiring a Catering Assistant at Bisham Abbey, Marlow. You will help serve food, support catering events, and maintain cleanliness across dining and hospitality areas.

The role involves welcoming guests, handling cash transactions, and assisting with bar service and conferences. A varied schedule across weekdays and weekends is expected, with potential long hours including evenings.

Responsibilities

• Serve food to customers with good portion control and presentation
• Welcome and assist customers, athletes, conference delegates, and event guests
• Clear tables and collect used crockery to maintain a clean environment
• Maintain high standards of cleanliness across catering areas
• Process cash and card payments accurately within the café operation
• Support hospitality services including bar service, events, weddings, and conferences

Skills

Customer service

Team player

Cash handling

Hospitality

Food service

POS system

Tools

POS system

Job description

Catering Assistant

Location: Bisham Abbey, Marlow, SL7 1RR
Salary: £8.00 - £12.71 per hour dependent on age
Schedule: Working various shift patterns across the weekdays and weekends from 8am - 1am.

Ready to impact a better future?

As a Catering Assistant in our Leisure and Hospitality team, you'll help create a welcoming experience for visitors, athletes, conference guests, and event attendees. From serving food and supporting hospitality events to maintaining high standards of cleanliness, your work will help ensure every guest enjoys a positive experience.

This is a varied and hands-on role where no two days are the same. You'll support food service operations, hospitality events, weddings, conferences, and café activities, helping to create memorable experiences while contributing to a safe, clean, and professional environment. Our work touches lives every day, and your contribution will have a positive impact on the communities and customers we serve.

What you'll do as a Catering Assistant

• Serve food to customers while maintaining excellent portion control and presentation standards
• Welcome and assist customers, athletes, sports camps, conference delegates, and event guests
• Clear tables and collect used crockery to maintain a clean and organised environment
• Maintain high standards of cleanliness across all catering and hospitality areas
• Process cash and card payments accurately within the café operation
• Support hospitality services including bar service, events, weddings, and conferences where required

Does this sound like you?

• Enjoy providing excellent customer service and creating positive experiences for guests
• Able to work effectively as part of a team in a busy environment
• Comfortable handling cash, card payments, and following operational procedures
• Take pride in maintaining high standards of cleanliness and presentation
• Flexible and willing to support a variety of catering and hospitality activities

What we offer

• Free gym membership
• Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment
• Learn more at www.moreleisure.org/employee-benefits

Vetting and checks:

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.