Catering Assistant & Saturday Coffee Shop Supervisor

Holroyd Howe; Hardingstone; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free meals

Pension & life insurance

Career development

Job summary

Holroyd Howe is seeking a Catering Assistant & Saturday Coffee Shop Supervisor for a thriving independent school in Northampton. You will work 7:30am–3:00pm, Monday to Thursday, and lead the Saturday coffee shop 7:00am–12:30pm, delivering excellent service to pupils, staff and visitors.

Join a team focused on fresh, nutritious meals, allergen management, and high standards of cleanliness. A flexible approach supports occasional evening and weekend events during the academic year.

Qualifications

• Experience in catering, hospitality or customer service is desirable.
• Excellent communication and customer service skills.
• Good organisational skills and attention to detail.
• Understanding of food hygiene and allergen management principles.
• Flexibility to support school events when required.

Responsibilities

• Support the preparation and service of meals in the main school kitchen.
• Lead the Saturday coffee shop, delivering friendly customer service.
• Assist with stock control, merchandising and maintaining an attractive coffee shop.
• Ensure cleanliness and presentation of catering and service areas.
• Work collaboratively with colleagues to provide an outstanding catering experience.
• Support catering and hospitality for school events and fixtures.

Skills

Customer service

Communication

Team player

Organisational skills

Attention to detail

Food hygiene

Allergen management

Health & Safety

Job description

We are seeking an enthusiastic and reliable Catering Assistant & Saturday Coffee Shop Supervisor to join our team within a thriving independent school in Northampton. This is an exciting opportunity to combine a weekday catering role within a busy school kitchen with responsibility for leading a brand-new coffee shop on Saturdays, supporting parents, pupils, staff and visitors during fixtures, events and community activities. You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school. The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients. Working as part of the main kitchen team, you will support the preparation and service of fresh, nutritious meals for pupils and staff from 7:30am to 3:00pm, Monday to Thursday. On Saturdays, you will take the lead role within our new coffee shop, operating from 7:00am to 12:30pm, delivering excellent customer service and creating a welcoming environment for the wider school community. The successful candidate will be passionate about food and customer service, enjoy working in a fast-paced environment and be confident taking ownership of a customer-facing operation. A flexible approach is essential, as the role will also support occasional evening and weekend events throughout the academic year.

What Makes This Role Different?

• Opportunity to lead a brand-new coffee shop operation
• Blend of kitchen-based and customer-facing responsibilities
• Regular interaction with parents, pupils, staff and visitors
• Involvement in sports fixtures, hospitality and school events
• Excellent development opportunities within Holroyd Howe
• A varied role offering both teamwork and individual responsibility

Hours & Schedule

• 35 hours per week (Term Time Only)
• Monday to Thursday: 7:30am to 3:00pm
• Saturday: 7:00am to 12:30pm
• Flexibility to support occasional evening and weekend events as required, Support the preparation and service of high-quality meals within the main school kitchen.
• Maintain excellent standards of food hygiene, allergen management, health and safety.
• Lead the day-to-day operation of the school's coffee shop on Saturdays.
• Deliver exceptional customer service to pupils, parents, staff and visitors.
• Support catering and hospitality requirements for school functions, fixtures and events.
• Assist with stock control, merchandising and maintaining an attractive coffee shop environment.
• Ensure all catering and service areas are maintained to the highest standards of cleanliness and presentation.
• Work collaboratively with colleagues to deliver an outstanding catering experience.
• Demonstrate flexibility to support additional evening and weekend events when required.
• Previous catering, hospitality or customer service experience is desirable.
• A positive attitude and willingness to learn.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Good organisational skills and attention to detail.
• Understanding of food hygiene and allergen management principles.
• A flexible approach to working hours to support school events when required.

Desired Experience and Skills

• Ideally have experience working within contract, or high-volume catering
• Possess a good Health & Safety knowledge
• Flexible with a can-do attitude, customer-focused
• Fun and enthusiastic
• Have excellent organisation skills
• Demonstrate great attention to detail
• Be a team player and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Salary

• Salary: £13.25 per hour - 33.5 Hours - Mon to Thurs & Sat

Why Join Us?

• 28 days holiday (including bank holidays)
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension & life insurance
• Discounts on high street brands, cinema and holidays via the Perkbox App
• Wellbeing hub and access to our Employee Assistance Programme
• Free meals while at work
• Career development through apprenticeships for all experience levels