Catering Assistant & Coffee Shop Supervisor- Holroyd Howe

Holroyd Howe; Northampton; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

28 days holiday

Volunteering days

Grandparent leave (3 days)

Enhanced maternity leave (24 weeks)

Training & development

Pension & life insurance

Perkbox discounts

Wellbeing support

Free meals at work

Apprenticeships

Job summary

Holroyd Howe in Northampton is seeking a Catering Assistant & Saturday Coffee Shop Supervisor to join a busy school kitchen team. The role blends weekday catering duties with leading a brand-new Saturday coffee shop, serving pupils, staff and visitors with warmth.

You’ll work 7:30am–3:00pm Mon-Thu and 7:00am–12:30pm on Saturdays, totaling 35 hours per week term-time. Previous catering or customer service experience is desirable, with a friendly, flexible approach and strong emphasis on food

Qualifications

• Experience in catering, hospitality or customer service.
• Strong communication and customer service skills.
• Flexible to work evenings and weekends for events.

Responsibilities

• Support the preparation and service of meals in the main school kitchen.
• Lead the new coffee shop operation on Saturdays.
• Deliver excellent customer service to pupils, parents, staff and visitors.
• Support catering for school functions, fixtures and events.
• Maintain cleanliness and food presentation in all service areas.
• Collaborate with colleagues to deliver an outstanding catering experience.

Skills

Catering experience

Customer service

Communication skills

Team player

Organised

Food hygiene

Allergen awareness

Flexible hours

Job description

With those details added, I'd present it as follows:

Job Title: Catering Assistant & Weekend Coffee Shop Supervisor

Location: Northampton

Contract Type: Permanent, Term-Time Only

Salary: £13.25 per hour - 33.5 Hours - Mon to Thurs & Sat

Why Join Us?

• 28 days holiday (including bank holidays)
• 3 volunteering days to give back to causes you care about
• 3 days grandparent leave for those special family moments
• 24 weeks enhanced maternity leave
• Bespoke training & development opportunities
• Pension & life insurance
• Discounts on high street brands, cinema and holidays via the Perkbox App
• Wellbeing hub and access to our Employee Assistance Programme
• Free meals while at work
• Career development through apprenticeships for all experience levels

About The Role

We are seeking an enthusiastic and reliable Catering Assistant & Saturday Coffee Shop Supervisor to join our team within a thriving independent school in Northampton.

This is an exciting opportunity to combine a weekday catering role within a busy school kitchen with responsibility for leading a brand-new coffee shop on Saturdays, supporting parents, pupils, staff and visitors during fixtures, events and community activities.

You will be joining Holroyd Howe, one of the UK's leading contract caterers, providing fresh, innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

The safety and wellbeing of the people we serve is at the heart of everything we do. A key element is effective allergen management; achieved through training, communication and care, we create mealtimes where every pupil has a safe experience. Our mission is simple: to provide our teams with the right skills to succeed in their job and our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

Working as part of the main kitchen team, you will support the preparation and service of fresh, nutritious meals for pupils and staff from 7:30am to 3:00pm, Monday to Thursday.

On Saturdays, you will take the lead role within our new coffee shop, operating from 7:00am to 12:30pm, delivering excellent customer service and creating a welcoming environment for the wider school community.

The successful candidate will be passionate about food and customer service, enjoy working in a fast-paced environment and be confident taking ownership of a customer-facing operation. A flexible approach is essential, as the role will also support occasional evening and weekend events throughout the academic year.

What Makes This Role Different?

• Opportunity to lead a brand-new coffee shop operation
• Blend of kitchen-based and customer-facing responsibilities
• Regular interaction with parents, pupils, staff and visitors
• Involvement in sports fixtures, hospitality and school events
• Excellent development opportunities within Holroyd Howe
• A varied role offering both teamwork and individual responsibility

Hours

35 hours per week (Term Time Only)

• Monday to Thursday: 7:30am to 3:00pm
• Saturday: 7:00am to 12:30pm
• Flexibility to support occasional evening and weekend events as required

What We're Looking For

• Previous catering, hospitality or customer service experience is desirable.
• A positive attitude and willingness to learn.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Good organisational skills and attention to detail.
• Understanding of food hygiene and allergen management principles.
• A flexible approach to working hours to support school events when required.

This is an excellent opportunity for someone looking to develop their catering career while taking ownership of an exciting new coffee shop operation at the heart of a busy and welcoming school community.

At Holroyd Howe, we are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. Appointment to this role will be subject to satisfactory enhanced DBS clearance and relevant safeguarding checks.

Job Description

Key Responsibilities

• Support the preparation and service of high-quality meals within the main school kitchen.
• Maintain excellent standards of food hygiene, allergen management, health and safety.
• Lead the day-to-day operation of the school's coffee shop on Saturdays.
• Deliver exceptional customer service to pupils, parents, staff and visitors.
• Support catering and hospitality requirements for school functions, fixtures and events.
• Assist with stock control, merchandising and maintaining an attractive coffee shop environment.
• Ensure all catering and service areas are maintained to the highest standards of cleanliness and presentation.
• Work collaboratively with colleagues to deliver an outstanding catering experience.
• Demonstrate flexibility to support additional evening and weekend events when required.

Qualifications

Candidate Profile

• Ideally have experience working within contract, or high-volume catering
• Possess a good Health & Safety knowledge
• Flexible with a can-do attitude, customer-focused
• Fun and enthusiastic
• Have excellent organisation skills
• Demonstrate great attention to detail
• Be a team player and enjoy succeeding as a team
• Possess great customer service skills
• Have a flexible approach to work

Additional Information

People first

We’re a company of individuals, united in doing our best for our clients.

Great food, always

Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education

We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do

Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking

New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.