Catering Assistant / Front of House

BM Caterers; City of Westminster; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Birthday leave after first year

Free lunch on shift

Career development courses

Pension and life assurance

Job summary

BM Caterers in Marylebone is seeking a Catering Assistant/Front-of-House Team Member to deliver outstanding customer care across on‑site restaurants, coffee bars, and corporate hospitality zones. You will greet guests, assist with food service, and help set up for events, contributing to a positive, hospitality‑driven environment.

The role requires a flexible, fast‑paced approach with the ability to lift/move deliveries and equipment.

Qualifications

• Experience in catering or food service is helpful but not essential.
• Food Hygiene certificate is desirable.
• Ability to follow instructions and work well as part of a team.

Responsibilities

• Assist with food preparation, including basic food handling and portioning under guidance from chefs or kitchen staff.
• Support service of meals, including counter service, buffet setup, and replenishment of food stations.
• Help set up and break down catering areas for meetings, events, and functions.
• Maintain cleanliness of service and dining areas, following daily and weekly cleaning schedules.
• Wash, clean, and store equipment, utensils, and surfaces in line with hygiene standards.
• Assist with stock rotation, deliveries, and inventory checks.
• Follow all food safety, health and safety, and allergen procedures at all times.

Skills

Customer service

Teamwork

Communication

Education

Food Hygiene certificate

Job description

Catering Assistant/Front of House – BM Caterers

Location: Marylebone Salary: £15.52 per hour Contract: 40hrs per week

Help create exceptional hospitality experiences

We are looking for an energetic and friendly Catering Assistant / Front-of-House Team Member to join us at BM Caterers. In this role, you will be the face of our service, delivering exceptional customer care across our vibrant workplace restaurants, premium coffee bars, and corporate hospitality zones. Whether you are welcoming guests, serving fresh artisan food, or helping set up for evening hospitality, your passion for service will help create an uplifting experience for our clients every day.

Job Description

Overview
Support the preparation, service, and smooth running of catering operations, helping to deliver high-quality food and a well-organized service across daily meals and events.

Key Responsibilities

• Assist with food preparation, including basic food handling and portioning under guidance from chefs or kitchen staff
• Support service of meals, including counter service, buffet setup, and replenishment of food stations
• Help set up and break down catering areas for meetings, events, and functions
• Maintain cleanliness of service and dining areas, following daily and weekly cleaning schedules
• Wash, clean, and store equipment, utensils, and surfaces in line with hygiene standards
• Assist with stock rotation, deliveries, and inventory checks
• Report any equipment faults or maintenance issues
• Follow all food safety, health and safety, and allergen procedures at all times
• Carry out other ad hoc duties as required; flexibility is essential, as tasks may vary day to day

Requirements

• Previous experience in catering, food service, or kitchen support is helpful but not essential — full training will be provided
• A Food Hygiene certificate is desirable
• Ability to follow instructions and work well as part of a team
• Comfortable working in a fast-paced environment, and able to lift/move deliveries and equipment
• Flexible approach to shift patterns and tasks
• Friendly, professional manner with good attention to detail

Additional Information

Why join BM Caterers?

• An annual day off for your birthday (after first year of service)
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?

Join us and find your happy career in a happy place.

At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people of all backgrounds and are committed to creating a workplace where everyone feels valued, supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear from you.