Catering Assistant

Liverpool John Moores University; West Kirby; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Generous annual leave entitlement

Pension scheme

Job summary

Liverpool John Moores University (LJMU) is seeking a Catering Assistant to join its busy university catering operation. Based in one of LJMU's retail outlets, you will handle beverages, food prep and cash transactions, supporting high-quality service for students, staff and visitors.

You will work on an annualised 1,230-hour contract (0.80709 FTE) with shifts between 7.00am and 8.00pm, contributing to a safe, hygienic environment and smooth daily operations.

Qualifications

• Experience in catering, hospitality, retail or customer-facing environment.
• Barista experience would be advantageous, though training is provided.
• Excellent communication and interpersonal skills for diverse customers.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Prepare and serve barista-style coffees and other beverages to a high standard.
• Provide friendly, professional and welcoming service to students, staff and visitors.
• Operate cashless and cash payment systems, handling transactions accurately.
• Undertake basic food preparation and presentation per recipes and standards.
• Maintain high standards of food hygiene, cleanliness and personal hygiene.
• Ensure food is stored and served in line with safety and allergen procedures.
• Keep service areas clean, tidy and well-presented throughout trading.
• Support stock rotation, waste management and general housekeeping.

Skills

Customer service

Cash handling

Barista experience

Tools

POS system

Job description

Liverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today.

The Catering Team within Liverpool John Moores University's Campus Services Department is seeking applications for the position of Catering Assistant

This is an exciting opportunity to join a busy and customer-focused university catering operation, supporting the delivery of high-quality food and beverage services to students, staff and visitors across the University.

You will be employed on an annualised hours contract of 1,230 hours per annum, equivalent to 0.80709 FTE, with working hours scheduled between 7.00am and 8.00pm, depending on the operational requirements of the catering outlet.

You will be based within one of the University's retail catering outlets and will play an important role in ensuring the smooth and efficient day-to-day operation of the service. Your responsibilities will include:

• Preparing and serving Barista-style coffees and other hot and cold beverages to a high standard.
• Providing a friendly, professional and welcoming service to students, staff and visitors.
• Operating cashless and cash payment systems, handling transactions accurately and maintaining appropriate financial controls.
• Undertaking basic food preparation and presentation in accordance with agreed recipes and operational standards.
• Maintaining high standards of food hygiene, cleanliness and personal hygiene at all times.
• Ensuring food is prepared, stored and served in accordance with food safety, allergen and University procedures.
• Maintaining clean, tidy and well-presented service areas throughout the trading period.
• Replenishing food, beverage and retail products and ensuring displays are maintained to the required standard.
• Supporting stock rotation, waste management and general housekeeping duties.
• Working flexibly as part of the wider catering team to respond to changing operational requirements and busy trading periods.
• Complying with relevant University policies, procedures, health and safety requirements and any applicable brand standards.

You will ideally have previous experience of working within a catering, hospitality, retail or customer-facing environment, with experience of working within a branded food or beverage operation being particularly desirable. Barista experience would also be advantageous, although appropriate training will be provided.

You will have excellent communication and interpersonal skills, with the ability to engage positively with a diverse range of customers. You will be able to work effectively as part of a team while also demonstrating initiative and the ability to work independently when required.

Most importantly, you will have a genuine passion for delivering excellent customer service, take pride in your work and be committed to maintaining high standards across all aspects of the catering operation.

This role would suit an enthusiastic, reliable, and customer-focused individual who enjoys working in a fast-paced environment and wants to contribute to the experience of students, staff and visitors at Liverpool John Moores University.

In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction and development support as well as family-friendly policies.

This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.

LJMU values diversity and provides a supportive and inclusive environment where everyone can fulfil their potential.Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated.