Catering Assistant

BM Caterers; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Birthday day off

Masterclasses with Michelin-starredChe

Development courses

Discounts & cashback

Cycle-to-work

Freedom Friday

Free lunch

Mental Health App access

Parental leave

Fertility treatment leave

Grandparent leave

Job summary

BM Caterers in London is seeking a Customer Service Assistant / General Assistant to join our team and support operations across Zones 1 to 3. You will handle barista duties, serve customers in our restaurants, and assist with corporate hospitality events.

You will monitor counters and chillers, maintain high standards of cleanliness, and apply food safety and health & safety practices. Previous customer service experience and till skills are advantageous; certification in Food Safety Level 2

Qualifications

• Previous experience in a customer service environment.
• Good merchandising and till experience are advantageous.
• Ability to listen carefully and follow instructions from your manager.

Responsibilities

• Perform barista duties and serve customers in our restaurants.
• Assist with corporate hospitality events.
• Monitor counters and chillers to ensure cleanliness and presentation.

Skills

Customer service

Communication

Till experience

Barista duties

Education

Food Safety Level 2

Health & Safety Level 2

Tools

Cash register

Job description

We're a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Customer Service Assistant / General Assistant to join our team.

This Catering Assistant position supports our catering operations across Zones 1 to 3. The role involves duties such as barista responsibilities, serve customers in our restaurants, and/or assisting with corporate hospitality events. Transport costs will be covered upon successful probation of 3 months.

Monitoring counters and chillers to make sure they're clean, well-stocked and presented in line with our six principles, you'll regularly check the restaurant areas to ensure consistent levels of cleanliness with meticulous attention to detail. You have the ability to listen carefully and take instructions from your manager, and you provide prompt and efficient service at all times. You are also able to communicate confidently with customers, gaining feedback and reacting to their needs to ensure that every customer experience is a positive one.

Following procedures and displaying good food safety practice at all times, you have your Food Safety Level 2 and Health & Safety Level 2 certificates. With previous experience working in a customer service environment, you have good merchandising skills and till experience.

Our Benefits Include

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday - a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website