Catering Assistant

Cwm Taf Morgannwg University Health Board; Bridgend; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is recruiting for a Catering Assistant to support ward-based and main kitchen teams in delivering patient and staff meals in line with Health Board policies. The role includes food preparation, meal service, cash handling, and maintaining clean, compliant catering areas.

The successful candidate will work within NHS Wales hospitality standards, contribute to open communications, and support contingency operations when required.

Qualifications

• Experience working in a catering or hospital setting is desirable.
• Ability to follow Health Board policies and safety procedures.
• Good communication and teamwork skills.

Responsibilities

• Prepare food and beverages in line with policy and procedures.
• Assist nursing staff with ward meal service.
• Serve beverages and meals to staff and patients.
• Operate the cash register accurately.
• Ensure catering areas are cleaned according to schedules.

Skills

Food preparation

Meal service

Cash handling

Customer service

Ward catering

Education

NVQ Level 2 in Food Hygiene

Tools

Cash register

Job description

To support the Facilities (Hotel Services) team in delivering catering services to patients, staff and visitors in accordance with the Health Board Food Safety policy and all related and relevant policies, procedures and legislative requirements. To assist in developing, maintaining and promoting the highest standards of service delivery, supporting, team working practices and the Facilities Unit commitment to EFQMS; and helping to maintain open and effective communications. The post holder will work either as part of the ward based catering team or as part of the Main Kitchen catering team and will be responsible for food preparation or regeneration, meal service and cleaning of all catering areas.

• To prepare food and beverages in accordance with Health Board policy, procedures and legislative requirements;
• To assist nursing staff with meal service at ward level;
• To serve beverages at ward level in accordance with patient requests;
• To serve staff and customers in the dining room providing a professional and polite service;
• To operate the cash register accurately;
• To ensure all catering areas are cleaned in accordance with daily and weekly cleaning schedules.
• In the event of a major incident or to support adverse weather or other Facilities services contingency, the post holder may be required to be called in outside of normal working hours to support the Facilities Services in the contingency actions when and where required.

The duties of this post are not inflexible or exhaustive and will be reviewed periodically and may be changed to be consistent with the grading of the post as the organisation or department develops and following consultation with the post holder.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers. Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities. CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life. Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily: o We listen, learn, and improve o We treat everyone with respect o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development. At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.