Catering and Hospitality Assistant (GG740)

UEA; Norwich; Hybrid; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Health and Wellbeing

Pension scheme

Campus facilities discounts

Job summary

The University of East Anglia (UEA) is seeking a Catering and Hospitality Assistant for its Campus Kitchen. This part-time position (19.5 hours per week, 30 weeks per year) covers various outlets, mainly BOX pizza kitchen, providing food and drink service, preparation, and outlet upkeep.

Based in the Campus Kitchen on campus, the role includes weekend and weekday shifts, full training provided, and a focus on delivering welcoming, high-standard customer service.

Qualifications

• Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given.
• Shift patterns will be for a mix of weekday and weekend working in BOX, working both daytime and evening shifts to suit the business needs.
• This part-time (19.5 hours per week) role is available from 1 September 2026 on an indefinite basis, working University time time only (30 weeks per year).
• This post is based in the UEA Campus Kitchen, University of East Anglia, Norwich, Norfolk, UK. The vacancy is not eligible for VISA sponsorship, and you will need to hold or be able to obtain the right to work in the UK to undertake this role.

Responsibilities

• Catering & Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets and busy hospitality department (but mainly BOX pizza kitchen), you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.
• Based in BarSU at the heart of campus, BOX becomes the go-to spot for fresh, delicious pizza in the vibrant Students’ Union bar. You’ll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere.

Job description

Catering and Hospitality Assistant (GG740)

Salary will be £23,959 per annum pro rata (£12.71 per hour)

Vacancy Type

Indefinite

Function

General Grades (e.g. Catering and Grounds)

• Catering and Hospitality Assistant (GG740)

About the Role:

S port & Commercial Services Division

UEA Catering Services (The Campus Kitchen)

Catering and Hospitality Assistant (Term time only, 19.5 hours per week)

REF: GG740

Salary will be £23,959 per annum pro rata (£12.71 per hour)

Catering & Hospitality Assistants play a super-important role in the UEA’s ‘The Campus Kitchen’ in providing efficient support for barista and food service throughout the day. Working in any of our 14 outlets a nd busy hospitality department (but mainly BOX pizza kitchen), you will assist with preparation and service of food and drinks, delivered catering, keeping our outlets clean and tidy, and even assisting at a variety of functions and events.

Based in BarSU at the heart of campus, BOX becomes the go-to spot for fresh, delicious pizza in the vibrant Students’ Union bar. Known for its hand-stretched dough, the menu also offers garlic bread, loaded nachos, and dough balls, making it a favourite among students. As a team member, you'll play a vital role in ensuring smooth service, upholding high food standards, and creating a welcoming atmosphere. Whether behind the scenes or interacting with customers, you'll be an essential part of delivering exceptional experiences.

Is this role for me?

You will be able to work hard within a fast-paced environment; consistently demonstrate great customer service; display enthusiasm and have a willingness to support your colleagues.

Previous experience of working in a catering environment with some relevant training or experience is beneficial, but not essential as full training & coaching will be given.Shift patterns will be for a mix of weekday and weekend working in BOX, working both daytime and evening shifts to suit the business needs.

This part-time (19.5 hours per week) role is available from 1 September 2026 on an indefinite basis, working University time time only (30 weeks per year).

This post is based in the UEA Campus Kitchen, University of East Anglia, Norwich, Norfolk, UK.
The vacancy is not eligible for VISA sponsorship, and you will need to hold or be able to obtain the right to work in the UK to undertake this role.

What are the benefits of working for UEA?

• Equivalent to 34daysannual leaveinclusive of Bank Holidays and University Customary days per annum pro rata.
• Family and Work-life balance policies including considerable maternity, paternity, shared parental leave and adoption leave.
• Generouspension schemewith life cover for dependants, plus incapacity cover.
• Health and Wellbeing:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities:Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shoppingdiscountsto help cut the cost of household bills, public transport discounts and childcare and Cycle to Work salary sacrifice schemes where eligible.
• Personal Development:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

If you meet all the essential requirements of the person specification, includinga love of working in the service industryit would be great to hear from you.

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Further Information

For further information, including the Job Description and Person Specification, please see the attached Candidate Brochure.

For an informal discussion about the post please contact Jim Youngs, Catering and Hospitality Manager, via [e-mail] .

Salary will be £23,959 per annum pro rata (£12.71 per hour)

Vacancy Type

Indefinite

Function

General Grades (e.g. Catering and Grounds)

Salary will be £31,236 per annum, with an annual increment up to £37,694 per annum.

Salary will be £26,707 per annum, with an annual increment up to £30,378 per annum.