Category Manager with Dutch Language (all genders)

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Category Manager fluent in Dutch to drive growth in the pet sector. This role involves defining a comprehensive category strategy, collaborating with various teams, and analyzing key business KPIs to optimize performance. The ideal candidate will possess strong commercial acumen, excellent communication skills, and a deep understanding of market trends. Join a passionate team in a hybrid work environment, where your contributions will directly impact business success and foster a culture of collaboration and innovation.

Benefits

20% discount in zooplus shop

Internal and external training

Team events

SimplyHealth Cash Plan

Group Life Insurance

Company mobile phone for work and personal use

Qualifications

• Experience in FMCG/e-Commerce, ideally in the pet sector.
• Strong commercial and technical skills with a focus on results.

Responsibilities

• Define and implement annual category strategy for business growth.
• Collaborate with central teams to shape strategies based on market insights.

Skills

Commercial Skills

Analytical Skills

Communication Skills

Teamwork

Market Understanding

Education

Relevant Experience in FMCG/e-Commerce

Job description

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Category Manager with Dutch Language (all genders), London

Job Description

As the Category Manager at zooplus, you will define and implement a comprehensive annual category strategy that encompasses key commercial dimensions to drive business growth. This includes developing local campaign and promotional plans.

Working closely with the Country Head, you will ensure the category strategy aligns seamlessly with the broader country or cluster plan for the year, incorporating Business Unit processes, LE forecasting, OBF strategy, and promotional planning.

Collaboration with central teams and departments such as Visual Merchandising (VM), Marketing, Pricing, and CRM will be essential to shape strategies and actions informed by local market insights.

A deep understanding of category dynamics—customers, market trends, and competitors—will enable you to identify growth opportunities and address potential challenges.

Additionally, you will continuously analyze key business KPIs across sales, category, customer, and product dimensions, taking corrective actions as needed to optimize performance.

Key responsibilities:

• Pricing: Recommends adjustments and exceptions of local prices on brand/product level, from defined global pricing strategy. Special focus on OBF, by defining the right sources of business.
• Promotions: Create a full-year promo plan accounting for category dynamics and relevancy, and align local actions with central promotions team (complementary to global central campaign calendar) and Country / Cluster Head. Actively monitor campaign / promo performance and track budget spend vs. local plan. Run topical/brand/product promotions on short notice depending on business need.
• Shelf management: Contribute to the business strategy and requirements to the Product team, for product sorting in PLP and search results, in coordination with the rest of Category Managers. Contribute to Up-selling and Cross-selling through product recommendation boxes, with special focus on OBF visibility. Collaborate with Graphics and Shop OPS teams for category-related banners. Provide inputs for continuous QA processes to Shop Operations and sign-off adjustments in category content.

KPIs:

• Revenue (Net Sales) and margin (CM1) of the category, brands and products
• Share of wallet in the category (AOF, AOV, Volume)
• Customer acquisition and retention in the category (and key brands)
• Promo Spend and efficiency
• Availability and OOS of key brands/products (in collaboration with VM)
• Traffic and Conversion (in collaboration with Growth Manager and central teams)

Qualifications:

• Relevant experience in a similar FMCG / e-Commerce environment, ideally within pet sector
• Strong commercial and technical skills, with deep understanding of core business functions
• Excellent teamwork and communication skills with the proven ability to influence at all levels
• Ability to understand customer needs and market requirements, with an intuitive feeling for brands and trends
• Proficiency in English and native Dutch language
• Hardworking, with a hands-on, results-focused approach
• High analytical and numerical competency

Additional Information:

With more than 1,000 passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths. Expect to work in a hybrid environment, collaborating remotely with colleagues in different locations.

Our benefits:

• 20% discount in our zooplus shop
• Internal and external training
• Team events
• SimplyHealth Cash Plan
• Group Life Insurance
• Company mobile phone for work and personal use

Want to know more? Learn more about zooplus here, and check out our LinkedIn, Instagram, TikTok, and YouTube to get a glimpse into the zooplus culture.

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.