The Marketing Manager is responsible for managing the effective promotion and positioning of the KnowBe4 brand.
Responsibilities:
- Develop and implement all marketing campaigns and strategies that align to KB4 HQ messaging and strategies
- Forge strong relationships with Sales to establish SLAs and initiatives to support customer acquisition
- Manage the set up of all lead generation campaigns.
- Create and send email campaigns with calls to action, in compliance with applicable data protection laws
- Manage and optimize the design, content, layout, customer segmentation and messaging strategies for direct marketing communications
- Drive strategy and planning through the analysis of historic performance, past engagement and interactions , understanding KPIs and implementing best practices
- Predict, forecast and track outcomes of campaigns and conversion activities in a manner that allows for meaningful analyses
- Measure campaign results and optimize the lead nurture tracks to increase conversions
- Measure and optimize our lead generation marketing using dashboards, CRM and marketing analytics reports
- Research and test new marketing lead campaigns with existing and new media vendors to expand our reach and/or lower our cost per lead and increase lead quality in coordination with KB4 HQ
- Craft landing pages and lead generation forms for our content to distribute through relevant programs.
- Keep up to date with digital marketing trends and potential new channels and strategies to keep us ahead
- Support the management of Search Engine Optimisation (SEO), including organic search engine performance and goal setting based on site impression, clickthrough rates, traffic and conversions
- Stay up to date with the latest trends and changes with SEO and major search engines
- Support management and setup of all paid search campaigns (PPC)
- Liaise with the US to create shareable content appropriate for specific networks and social media to spread our brand, content, and links
- Collaborate with content marketing and blog contributors to create high quality content and webinars around important, relevant terms
- Work with channel marketing to support creation of effective, sustainable, scalable and measurable channel marketing programs
- Support event selection and management and collaborate with other marketing teams to ensure consistency in messaging, event attendance and best practice
- Manage all administrative tasks, including budget management and updating, submitting purchase requests, tracking purchase orders, and managing lead lists in a timely manner.
MinimumQualifications:
- MA or Degree in Marketing or business-related subjects
- CIM Certification/Diploma (not essential but an asset)
- Competence in using digital marketing tools
- A willingness to learn new methods and technology
- Minimum 3 years in marketing management experience
- Experience with Google Workspace
- Prior experience with marketing automation systems such as HubSpot or similar
- Prior experience with Salesforce or other CRM software a plus.
- Infectious positive, can-do attitude
- Strong verbal and written communications
- Excellent time management and organization skills