Category Lead - Makeup

Harrods; City of Edinburgh; On-site; GBP 27,236 - 33,289; Full time

Benefits offered by this job

Company pension

22 days holiday plus birthday off

Up to 33% in-store discount

Season ticket loan

Job summary

Join Harrods as part of our beauty team, where delivering exceptional customer service is key. You will educate customers about the latest beauty products and trends while achieving sales targets. The ideal candidate is people-oriented and possesses a keen interest in the beauty industry.

The role offers a starting salary of £30,263, a company pension, and up to 33% in-store discounts, among other benefits, ensuring a rewarding career in a leading luxury department store.

Qualifications

• Natural people-person with a passion for beauty.
• Driven by helping others and achieving goals.
• Excited and knowledgeable about beauty trends.

Responsibilities

• Deliver on trade targets and educate customers on products.
• Become an ambassador for the Harrods Standard.
• Maintain accurate stock records for your category.

Skills

Customer service excellence

Product knowledge

Sales achievement

Job description

Overview

H beauty is no normal beauty hall, with interactive playtables to try on the latest products, a Harrods gift shop, and a big pink bear for your Instagram pictures; we are focussed on the experience our customers have when they walk through our doors. Leading a category, you will provide world class customer service, and role model our Harrods Values with a can-do attitude. You strive to deliver above and beyond for your customers and colleagues every day. You always keep ahead of the game, researching new products before they launch, becoming well versed and ready to share your exceptional product knowledge. You love keeping up to date with the latest beauty trends, especially within your Category space.

Responsibilities

• Deliver on trade targets and educate our valued customers on the best beauty products and routines.
• Ambassador across the store for the Harrods Standard, The Beauty of Selling, and a go-to person for updated product knowledge and new brand/product launches.
• Share trainings with the wider team as well as the in-store management team and our buying partners.
• Oversee the stock operation for your category, closely collaborating with the operations team to maintain an accurate stock file at all times.

About You

• You will be beauty-obsessive. As a natural people-person you will be driven and motivated by helping others achieve our combined mission.
• You will be customer centric and excited by results, delivering exceptional customer service while consistently achieving and exceeding sales targets.
• You will continually learn and explore new beauty trends and share this with your colleagues.

Benefits

• Salary starting at £30,263 plus commission
• Company pension
• 22 days’ holiday, and your birthday off
• Up to 33% in-store discount (including across our restaurants)
• Season ticket loan

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic stores one of the world’s most inspiring shopping experiences. We believe in supporting our people with abundant opportunities and a career across varied specialisms of our business.

Extra Information

Time Type: Permanent