Catastrophic Injury Claims Handler

TN United Kingdom; Newcastle upon Tyne; Hybrid; GBP 40,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled Catastrophic Injury Claims Handler to join their growing team in Newcastle upon Tyne. This role involves managing high-value claims, providing technical excellence, and enhancing team skills through mentorship. With a commitment to transparency and fairness, the company offers a hybrid working environment, generous benefits, and opportunities for professional growth. If you have substantial experience in the motor claims industry and are looking for a rewarding position that values your expertise, this is the perfect opportunity for you.

Benefits

Hybrid working

Generous leave

Bonuses

Flexible hours

Healthcare plans

Discounts

Wellbeing apps

Enhanced parental leave

Employee schemes

Qualifications

• Extensive experience in managing high-value catastrophic injury claims.
• Ability to handle complex cases involving severe injuries and loss of earnings.

Responsibilities

• Manage a portfolio of catastrophic injury claims from notification to settlement.
• Develop technical claims skills through coaching and mentoring.

Skills

Catastrophic injury claims handling

Negotiation skills

Relationship management

Knowledge of CPR and multi-track litigation

Experience with CRU and appeals

Flexibility to travel

Education

ACII qualification or progress towards it

Job description

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Catastrophic Injury Claims Handler, Newcastle upon Tyne

Client: Somerset Bridge Group

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c2490afff213

Job Views: 8

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Somerset Bridge Group are looking for a Catastrophic Injury Claims Handler to manage a caseload of claims of the utmost severity.

Due to growth in the team, we are looking for someone who has extensive experience within the motor claims industry and regularly manages claims under their own authority in excess of £2.5m.

Our team is based in Newcastle, with hybrid working available.

Responsibilities include:

• Proactively manage a portfolio of high value/catastrophic Injury claims in excess of £2.5m from first notification to achieve an optimal settlement.
• Develop technical claims skills within the team through coaching, mentoring, and training.
• Ensure all new and reallocated claims are reserved promptly.
• Maintain and enhance insurer and reinsurer confidence by handling cases with technical excellence.
• Serve as a technical referral point.
• Conduct audits of legal suppliers.
• Ensure reserving accuracy with new information.

Relevant skills, experience, and abilities:

• Substantial experience in settling catastrophic injury claims.
• Ability to handle claims involving head & brain injuries, amputations, serious spinal injuries, fatal accidents, complex care, and loss of earnings calculations.
• Knowledge of CPR and multi-track litigation.
• Negotiation skills for legal costs.
• Experience with CRU, appeals, and review processes.
• Familiarity with RTA/Article 75/MIB procedures.
• Flexibility to travel within the UK for meetings and trials.
• Relationship management skills with internal and external stakeholders.
• Understanding of reinsurance practices.
• Experience in working with market bodies or industry groups is preferred.
• ACII qualification or progress towards it is desirable.

Additional benefits include hybrid working, generous leave, bonuses, flexible hours, healthcare plans, discounts, wellbeing apps, enhanced parental leave, and various employee schemes.

At Somerset Bridge Group, we aim to build a sustainable, innovative business focused on underwriting, broking, and claims handling, committed to transparency and fairness. We value our people and are proud of our Silver Investors in People accreditation.