Senior Claims Handler – Third Party

Somerset Bridge Group; Newcastle upon Tyne; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated claims manager to lead a dynamic team. In this role, you will provide essential training and coaching, ensuring your team meets strategic objectives and KPIs. With a strong emphasis on professional development, you will benefit from excellent training and fast career progression. Your responsibilities will include managing a portfolio of claims, investigating property damage, and negotiating settlements. This position offers the opportunity to transition to hybrid working, making it an exciting prospect for those looking to grow in a supportive environment.

Benefits

Market-leading training

Career progression opportunities

Hybrid working options

Qualifications

• Experience in claims handling and team management is essential.
• Strong negotiation and analytical skills are required.

Responsibilities

• Provide training and coaching to team members.
• Manage a portfolio of claims from initiation to settlement.
• Investigate claims and negotiate settlements.

Skills

Training and Coaching

Claims Management

Negotiation Skills

Analytical Skills

Job description

Somerset Bridge Limited provides claims handling services to our insurer partners. Our supportive and efficient claims teams handle almost 50,000 claims a year. We pride ourselves on people development, offering market-leading training and fast career progression through the claims team. We truly believe Somerset Bridge Limited is a great place to work, and we want to hear from you!

What you’ll be doing

1. You’ll provide training and coaching to team members.
2. Complete monthly audits and review internal processes.
3. Develop strategies to ensure your team achieves their strategic objectives and Key Performance Indicators (KPIs).
4. Manage your own portfolio of claims, handling them through to settlement.
5. Investigate claims involving property damage and determine responsibility.
6. Negotiate and agree on settlements with claimants.

Training

Excellent training is provided! Your corporate induction will be completed in the first 8 days, followed by a 10-week training program conducted onsite. This will help you understand the role, give you the best start, and equip you with the necessary tools for your career. Once competent, you will have the opportunity to transition to hybrid working.