Liability Claims Handler – Casualty (Leeds)

Davies; Leeds; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Exclusive Rewards Platform

Generous Holiday Allowance

Professional Growth

Davies Innovation Lab

Flexible working

Job summary

Davies is recruiting a dedicated Liability Claims Handler to join our Casualty team in Leeds. The role focuses on efficiently handling EL & PL claims for personal injury and third-party property damage, with responsibility for caseload management, indemnity, liability and quantum assessments, and proactive claims handling for major clients.

The successful candidate will work within a team, liaising with insurers, policyholders and brokers, and will contribute to a first-class claims service

Qualifications

• Experience handling EL and PL claims including personal injury.
• Experience handling third‑party property damage.
• Knowledge of how to value an injury claim.
• Familiarity with Civil Procedure Rules and the Claims Portal.
• Good communication and customer service.

Responsibilities

• Liaison with Insurers, Policyholders and Brokers.
• Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate.
• Obtaining all necessary evidence and relevant documentation.
• Determining appropriate actions for the resolution of the case.
• Preparation of detailed reports on policy indemnity, legal liability, quantum and tactics.
• Negotiating settlement where appropriate, within agreed authority limits.
• Corresponding with all parties professionally to progress the case to conclusion.
• Maintaining reserves and staying updated on technical changes relevant to the role.

Skills

EL & PL claims

Personal injury

Third-party property damage

Evidence gathering

Civil Procedure Rules

Communication skills

Teamwork

Tools

Claims Portal

Job description

Davies is recruiting a dedicated Liability Claims Handler to join our Casualty team in Leeds. The role focuses on efficiently handling EL & PL claims for personal injury and third-party property damage, with responsibility for caseload management, indemnity, liability and quantum assessments, and proactive claims handling for major clients.

The successful candidate will work within a team, liaising with insurers, policyholders and brokers, and will contribute to a first-class claims service