Casualty Claims Handler

Ontap Job Search; North East; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Remote/Hybrid work

Flexible benefits

5% pension

Life assurance 4x

Health plan (BUPA)

Wellbeing hub

Job summary

A renowned National Loss Adjusting Organisation seeks an experienced Liability Claims Handler to join their specialist Casualty Liability Team in the UK. You will manage EL & PL claims from inception to settlement and handle a dedicated caseload with focus on indemnity, liability and quantum.

You will liaise with insurers, policyholders and brokers, investigate evidence, assess liability, and negotiate settlements.

Qualifications

• Experience handling liability/casualty claims through to settlement.
• Experience with EL/PL and property damage within loss adjusting or insurance.
• Ability to value injury loss and negotiate settlements.

Responsibilities

• Handle EL & PL claims through to settlement.
• Manage caseload of Casualty claims and liaise with insurer, policyholder and broker.
• Investigate claims, assess evidence and determine liability.
• Refer to field adjuster for site investigation when needed.
• Keep up to date with industry changes and training.

Skills

Casualty claims handling

EL & PL claims experience

Strong communication skills

IT systems proficiency

Education

Insurance qualifications

Tools

In-house systems

Job description

A renowned National Loss Adjusting Organisation are now seeking an experienced Liability Claims Handler to join their specialist Casualty Liability Team.

Key responsibilities:

• Handle predominantly EL & PL claims through to settlement
• Manage your own dedicated caseload of Casualty claims and handling enquiries in relation to policy indemnity, legal liability and quantum
• Liaise with the Insurer, Policyholder and Broker
• Investigate allocated claims, looking at evidence and liaising with all relevant parties and determining liability
• Where appropriate refer to a field adjuster for site investigation to establish how the loss occurred
• Gather all necessary evidence and relevant documentation
• Determine appropriate action for resolution
• Negotiate settlement where appropriate
• Keep up to date with any technical changes within the industry and to your role which may involve participating in training programmes within the company

About you:

• Liability/Casualty Claims handling experience specifically EL & PL (Personal Injury) including Property Damage within the Loss Adjusting, Insurance or Legal Industry
• Experience of handling your caseload of claims through to settlement
• The ability to value an injury loss
• Experience of handling defendant losses
• Excellent communication skills both verbal and written
• Good planning and organisational skills
• Solid IT skills and be able to use multiple in-house systems
• Insurance Industry Qualifications or working towards desirable

Benefits on offer:

• Remote or hybrid depending on location, 35 hours per week Monday to Friday
• Flexible benefits including holiday purchase plan and the opportunity to purchase health cash and BUPA dental plan, flexible working, 5% pension, life assurance 4 x, enhanced maternity, paternity, and adoption pay, discounts with UK retailers, wellbeing hub and many more