Casual Worker Food & Beverage Assistant

Apex Hotels; Greater London; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

Company benefits

Job summary

Apex Hotels in London is hiring a Casual Food & Beverage Assistant to welcome guests and support across bar, restaurant, conference and room service. You’ll engage with guests with warmth, assist with enquiries, and help maintain high beverage and dining standards.

The role emphasizes friendly service, a willingness to learn, and the chance to grow within a supportive hospitality team. Competitive hourly rate and company benefits are offered.

Qualifications

• Strong customer service mindset and guest-facing skills.
• Ability to multi-task in a lively hospitality environment.

Responsibilities

• Be involved across bar, restaurant, conference and room service.
• Greet guests with a friendly hello and welcoming smile.
• Create excellent customer service and a welcoming environment to promote guest loyalty.
• Learn menus and standards for food and alcohol.
• Receive on-the-job training in Food & Beverage operations.

Skills

Customer service

Job description

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Food & Beverage Assistant in London. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay.

Role Overview

As a Casual Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
• Greet our guests when they arrive with a friendly hello and your infectious smile.
• Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
• Gain knowledge of our menus offerings and food and alcohol standards
• Receive 'on the job' and distinct Food and beverage training

Starting your Journey:

As a Casual Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:

• Uses initiative
• has a customer service attitude
• has the ability to multi-task and organise a variable work load
• provides excellent attention to detail
• holds a genuine desire to provide a Warmer Welcome to our guests

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

£13.79 per hour plus excellent company benefits and perks

£13.69 per hour plus excellent benefits company and Perks