Casual Worker Food & Beverage Assistant

Apex Hotels; Dunblane; On-site; GBP 15,000 - 21,000; Part time

Job summary

Apex Hotels in Dunblane is seeking a Casual Food & Beverage Assistant to join our welcoming team. You will interact with guests across bar, restaurant, conference, and room service, delivering friendly service and a warm welcome.

You will benefit from on-the-job training and a structured 12-week learning journey to build skills, especially in food and beverage standards and guest care.

Qualifications

• Strong customer service attitude and a friendly approach.
• Ability to multi-task and stay organised in a busy environment.
• Excellent attention to detail to maintain standards.
• Genuine willingness to learn and develop hospitality skills.

Responsibilities

• Greet guests warmly across bar, restaurant, conference and room service.
• Provide friendly, welcoming environment to promote guest loyalty.
• Learn menus, food and drink standards, and service procedures.
• Participate in on-the-job training and structured learning activities.

Skills

Customer service

Multi-tasking

Attention to detail

Guest relations

Job description

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Casual Food & Beverage Assistant in Dunblane. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay.

Role Overview

As a Casual Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
• Greet our guests when they arrive with a friendly hello and your infectious smile.
• Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
• Gain knowledge of our menus offerings and food and alcohol standards
• Receive 'on the job' and distinct Food and beverage training

Starting your Journey:

As a Casual Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:

• Uses initiative
• has a customer service attitude
• has the ability to multi-task and organise a variable work load
• provides excellent attention to detail
• holds a genuine desire to provide a Warmer Welcome to our guests

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

£12.85 per hour plus excellent company benefits and perks