Food & Beverage Assistant

Apex Hotels; Dunblane; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

29 days holiday

Training from day one

Employee events

Staff app access

Gym and pools access

Healthy meals for staff

Employee Assistance Programme

Financial wellbeing app

£200 referral bonus

Pension contributions

Discounts on meals

Cycle to Work

Discounted room rates for staff

Spa treatments discount

Life Assurance

Job summary

Apex Hotels in Dunblane is seeking a Food & Beverage Assistant to join our welcoming team. You’ll greet guests, support bar, restaurant and room service, and deliver great hospitality with a friendly smile.

The role includes on-the-job training, varied duties across departments, and opportunities to learn, grow and contribute to guest satisfaction in a team that values warmth and connection.

Qualifications

• Passion for food and drink with a willingness to learn.
• Excellent attention to detail to maintain consistent standards.
• Strong customer service attitude and ability to engage guests.
• Ability to multi-task across bar, restaurant, conference and room service.
• Genuine desire to provide a warm welcome to guests.

Responsibilities

• Work across bar, restaurant, conference and room service facilities.
• Greet guests with a friendly smile and provide helpful service.
• Deliver high levels of customer service and guest loyalty.
• Learn menus and food/alcohol standards through on-the-job training.

Skills

Customer service

Multi-tasking

Attention to detail

Initiative

Guest relations

Job description

Salary: £12.85 per hour plus excellent company benefits and perks

You’ll be welcomed into Apex Hotels with genuine warmth as you join us as a Food & Beverage Assistant in Dunblane. From your very first day, you’ll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it’s what brings the spark, the curiosity, and the human touch to every interaction.

You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 29 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you're working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.
• Contributions to a pension plan.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family.
• Involvement in our employee recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Life Assurance cover

Role Overview:

As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!

Joining the dedicated Food and Beverage department, you will:

• Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
• Greet our guests when they arrive with a friendly hello and your infectious smile.
• Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
• Gain knowledge of our menus offerings and food and alcohol standards
• Receive 'on the job' and distinct Food and beverage training

About you :

On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:

• Uses initiative
• has a customer service attitude
• has the ability to multi-task and organise a variable work load
• provides excellent attention to detail
• holds a genuine desire to provide a Warmer Welcome to our guests

Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you’ll shine in your own way, creating joyful moments that lift the everyday.

Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route.

£13.27 per hour plus excellent benefits company and Perks