Casual Turndown Attendant - 20 hrs per week

Iconic Hotels & Resorts; Greater London; Sur place; GBP 15 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Monthly service charge

29 days annual leave

Complimentary team meals

Exclusive team rates at Iconic Luxury

Relais & Chateaux properties discounts

Discounts on spa treatments

Cycle-to-work scheme

Employee assistance programme

Résumé du poste

Iconic Hotels & Resorts in London is seeking a Turndown Attendant to uphold high cleanliness and guest comfort across The Chelsea Townhouse and 11 Cadogan Gardens.

This part-time role operates from approximately 5pm to 9pm. You will service guest rooms and public areas, replenish amenities, and report faults to management while enjoying staff benefits and discounts.

Responsabilités

• Provide servicing of guest rooms with checking and replenishing of guest amenities.
• Carry out turndown duties while respecting guest privacy and maintaining discretion.
• Ensure that all appliances, fixtures and fittings are safe and working and report faults to the Head of Department.
• Adhere to Company Policy, Vision Statement and Departmental Objectives at all times.

Description du poste

Aim of the role:

As a member of the Housekeeping team covering across The Chelsea Townhouse & 11 Cadogan Gardens, you are the reason why our Guests keep coming back for more.

As a Turndown Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.

Below are just some of the duties and responsibilities of a Turndown Attendant at 11 Cadogan Gardens & The Chelsea Townhouse:

• To be respectful when entering a guests room, taking pride and being confident to complete the assigned tasks.
• To provide servicing of guest rooms with checking and replenishing of guest amenities.
• To ensure that all appliances, fixtures and fittings are safe and work in accordance with Health & Safety regulations and report any faults to the Head of Department.
• To make sure that Company Policy, the Vision Statement, and Departmental Objectives are followed and utilised at all times.

What we will offer you:

• Monthly service charge
• 29 days of annual leave, including bank holidays (pro rata)
• Regular team gatherings and appreciation events
• Complimentary team meals
• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels
• Exclusive team rates with Relais & Chateaux properties worldwide
• Exclusive team rates with London & Regional properties worldwide
• Discounts on spa treatments and products
• Discounts on all food & beverage offerings including the Cookery School at Chewton Glen
• Special gifts based on length of service
• Team referral programme
• Health cash plan
• Complimentary dry cleaning
• Participation in the cycle-to-work scheme
• Access to our employee assistance programme
• …and so much more.

*Please note: this is a part time role, with shifts from approximately 5pm until approximately 9pm