Casual Tote Staff

Nottingham Greyhound Stadium; Nottingham; On-site; GBP 12,000 - 18,000; Part time

Job summary

Nottingham Greyhound Stadium in Nottinghamshire is seeking a Casual Tote Staff member to join our hospitality team. The role includes gaining knowledge of bets, setting up cash and betting terminals, and handling cash with care to ensure accurate balances.

Previous bar experience is essential, and this casual position offers various hours. You must be over 18 to apply and work in a lively stadium environment that provides a great customer experience.

Qualifications

• Must be over 18 to apply.
• Previous bar experience is essential.
• Casual vacancy with various hours available.

Responsibilities

• Gain and maintain knowledge of bets and minimum spends.
• Set up cash and betting terminals for customers.
• Manage cash transactions and ensure balanced cash reports.
• Clarify bets with customers before racing deadlines.
• Safeguard cash and transactions per procedures.
• Adhere to Gambling Commission guidelines and identify under-18 customers.
• Provide attentive, efficient service to customers.

Skills

Bar experience

Cash handling

Customer service

Job description

Perfectly located in the heart of the country, with excellent access to all major transport networks, Nottingham Greyhound Stadium is quite simply the home of greyhound racing in the East Midlands. Offering great entertainment at affordable prices for corporate hospitality, special occasions and everyone who wants to enjoy the thrill of live greyhound racing.

The stadium has a top quality restaurant, three bars and a snack bar with plenty of viewing inside and out so customers can enjoy the thrill of live racing whatever the weather.

Nottingham Greyhound Stadium has an exciting opportunity for a Casual Tote Staff member to join the team! You must be over the age of 18 to apply for this position.

Are you passionate about working within the hospitality Industry? Are you looking for a new challenge in a truly unique resort? Would you like to be a part of an amazing team? Then we would love to hear from you!!

This is a casual vacancy with various hours available.

The right attitude and previous bar experience is essential for this position.

Key responsibilities for the role will include:

• Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
• Prepare to receive customers by setting up cash and betting terminal.
• Manage cash transactions following correct procedure, taking great care so monies balance.
• When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
• Safeguard cash by adhering to security procedures.
• Reconciling cash by completing cash report.
• Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
• Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
• Create a positive impression and be attentive and responsive to customer needs.
• Work in a timely manner so race time constraints are met and optimal betting time is achieved.
• Serve all customers in an efficient, professional and courteous manner at all times.

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.