Casual Sales Assistant

Frasers Group; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic and passionate team as a Sales Assistant at a well-established retail store specializing in cycling. This role offers the chance to engage with customers, providing them with expert advice on bicycles and accessories. You'll play a vital role in ensuring a welcoming shopping environment while actively contributing to sales through product knowledge and customer engagement. If you have a love for cycling and enjoy helping others, this is an exciting opportunity to be part of a company that values knowledge, passion, and customer service.

Qualifications

• Exceptional customer service skills and ability to assist customers effectively.
• Strong product knowledge of bicycles and cycling accessories.

Responsibilities

• Provide exceptional customer service and assist in product selection.
• Engage with customers to meet their cycling needs and drive sales.

Skills

Customer Service

Product Knowledge

Sales

Stock Management

Cash Handling

Merchandising

Safety Protocols

Job description

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About Us
We’ve come a long way from the local shop in Kennington Road, London in 1921. Back then, we made our own bikes, and even won awards for the quality of our service. It was (and still is) all about knowledge, passion, and value. These three things are still part of our DNA – we’re still a local bike shop, but now with nationwide stores and a huge online store that operates on a global scale.

Job Description
As a Sales Assistant at Evans Cycles, you will be responsible for providing exceptional customer service and assisting customers in finding the right bicycles, accessories, and equipment to meet their cycling needs. You will work closely with customers, provide product knowledge, and ensure the store maintains a clean and organized appearance.

Qualifications

• Customer Service: Greet and assist customers in a friendly and professional manner, answering their questions and providing guidance on product selection.
• Product Knowledge: Develop a deep understanding of the range of bicycles, components, accessories, and clothing sold in the store. Stay informed about the latest cycling trends and technologies.
• Sales: Actively engage with customers to identify their needs and recommend appropriate products, upselling and cross-selling as necessary to meet sales targets.
• Stock Management: Help with inventory management, including restocking shelves, checking stock levels, and reporting any discrepancies.
• Cash Handling: Accurately handle cash, credit card transactions, and other payment methods at the point of sale.
• Merchandising: Assist with store merchandising, ensuring that products are displayed attractively and in an organized manner.
• Safety: Promote and adhere to safety protocols, including ensuring that customers are fitted with appropriate safety gear.

Additional Information

We are looking for someone who can predominantly work during the week and occasionally at the weekend. This role has no guaranteed hours of work; hours can vary from week to week, and some weeks may have no hours offered.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Retail

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