Casual Sales Assiatant

EVANS CYCLES; Newcastle upon Tyne; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Career progression

In-store training

Bike-loving team

Job summary

Evans Cycles is hiring a Sales Assistant to help customers find bikes, kit and advice that gets them rolling. You'll bring energy, knowledge and a love for cycling to every conversation, contributing to a top-notch customer experience in our Newcastle store.

From day one you'll receive a thorough in-store induction, with ongoing development pathways and qualifications to grow within Evans Cycles and the Frasers Group. Join a team passionate about bikes and delivering real value to riders.

Qualifications

• Customer-first mindset with a friendly, helpful attitude.
• Full in-store training provided to build product knowledge.
• Experience in retail or hospitality is a plus.

Responsibilities

• Welcome customers and offer professional cycling advice.
• Build knowledge of bikes, accessories, and clothing.
• Drive sales through upselling and cross-selling.
• Assist with stock management and keep the shop floor tidy.
• Handle till transactions accurately and efficiently.
• Maintain high standards of merchandising and store presentation.
• Promote safe cycling and help customers choose the right gear.

Skills

Customer service

Communication

Sales skills

Team player

Flexibility

Job description

We've come a long way since opening our first shop on Kennington Road, London in 1921. Back then, we built our own bikes and quickly earned a reputation for award-winning service. Over 100 years later, that same knowledge, passion, and value still sit at the heart of everything we do. Today, with stores nationwide and a thriving online business, we're here to support every rider, from first-timers to seasoned cyclists, wherever their journey takes them.

The Role: Sales Assistant

This is retail with real purpose. As a Sales Assistant at Evans Cycles, you'll help people find the bike, kit, or advice that gets them rolling, whether it's their very first ride or their thousandth. You'll bring energy, knowledge, and a love for cycling to every conversation, and play a key part in keeping our store, our standards, and our customer experience exactly where they should be.

What's In It For You

• Competitive pay
• Staff discount across the full Frasers Group family of brands
• Real career progression across our retail network
• A passionate, knowledgeable team to learn from and grow with
• Full training to build your product knowledge and confidence
• A working environment built around something we genuinely love: bikes

Your Development

From day one, you'll receive a full in-store induction. As you progress, you'll have access to internal development pathways, including Team Leader programmes and nationally recognised qualifications, supporting your growth within Evans and the wider Frasers Group.

What You'll Do

• Welcome and engage customers with friendly, professional advice.
• Build strong product knowledge across bikes, accessories, and clothing.
• Drive sales through smart upselling and cross-selling that genuinely helps the customer.
• Support stock management and keep the shop floor organised.
• Handle till transactions accurately and efficiently.
• Maintain high standards of merchandising and store presentation.
• Promote safe cycling and help customers choose the right safety gear for their ride.

How We Work

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.

Interest in these roles is high, so we may close the vacancy early.

What You'll Bring

• A customer-first mindset and strong communication skills.
• Genuine enthusiasm for cycling. You don't need to be an expert, we'll train you.
• A team-player approach and the pace to thrive in a fast-moving retail environment.
• Reliability, flexibility, and a real willingness to learn.