Casual Room Attendant

The Red Carnation Hotel Collection; City of Westminster; On-site; GBP 27,000 - 31,000; Part time

Benefits offered by this job

OTE pay (£13.61/hr)

Holiday entitlement 28–36 days

Free meals on duty

9+ L&D courses available

Volunteer days

Employee Assistance Programme

Social events & parties

Uniform & dry-cleaning

Job summary

The Red Carnation Hotel Collection is seeking a dedicated Room Attendant for our luxury hotel, The Rubens at The Palace, in London. You will maintain exceptional room standards, refresh linens, and ensure guest comfort, cleanliness, and safety.

This casual role offers on-site work with duties including bathrooms, floors, bed making, and service tray removal, plus meals on duty and uniform services. Training and development opportunities are available to grow within our award-winning team.

Qualifications

• Attention to detail and high cleaning standards.
• Ability to work independently and efficiently.
• Friendly and professional attitude.
• Knowledge of cleaning products and safety procedures.
• Ability to follow instructions and hotel standards.
• Flexibility and reliability.

Responsibilities

• Change and refresh bed linens and make beds to a high standard.
• Vacuum carpets, clean floors, and dust all surfaces.
• Clean and sanitise bathrooms, replenishing amenities as required.
• Empty bins and remove Room Service trays.
• Maintain cleanliness in guest rooms and corridors.
• Report maintenance issues or lost property promptly.
• Ensure compliance with health and safety and hygiene standards.

Skills

Attention to detail

Independence

Friendly demeanour

Knowledge of cleaning products

Safety procedures

Ability to follow instructions

Flexibility

Job description

Room Attendant ***luxury hotel***

What’s in it for you from day one:

• £13.61 per hour OTE, plus other exciting perks and benefits!
• Holiday allowance starting at 28 days and increasing with length of service to 36 days.
• Nutritious free meals on duty.
• Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
• Excellent development opportunities with 80% of our managers being home‑grown.
• Two paid volunteering days each year, so we can give back to our communities.
• Access to the Employee Assistance Programme through our partners at Hospitality Action.
• Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
• Complimentary quality uniform and dry‑cleaning services.

We are currently seeking a dedicated Room Attendant to join our housekeeping team at our luxury hotel. This position is ideal for someone who takes pride in maintaining exceptional standards and enjoys creating a welcoming environment for guests.

Location: The Rubens at The Palace

Employment Type: Casual

Working pattern: To be discussed at interview.

What you’ll be doing:

• Change and refresh bed linens and make beds to a high standard.
• Vacuum carpets, clean floors, and dust all surfaces.
• Clean and sanitise bathrooms, replenishing amenities as required.
• Empty bins and remove Room Service trays.
• Maintain cleanliness in guest rooms and corridors.
• Report any maintenance issues or lost property promptly.
• Ensure compliance with health and safety and hygiene standards.

What we’re looking for:

• Attention to detail and high cleaning standards.
• Ability to work independently and efficiently.
• Friendly and professional attitude.
• Knowledge of cleaning products and safety procedures.
• Ability to follow instructions and hotel standard.
• Flexibility and reliability.

The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development. We were named Best Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of the Year award for 2024. We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.

Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.

The Rubens at the Palace Hotel is a stunning five-star property located in the heart of London’s Victoria and within walking distance of Buckingham Palace. This wonderful hotel has been fully refurbished and features 161 individually designed bedrooms and suites, as well as a range of Food and Beverage outlets including The English Grill Restaurant, The Curry Room Restaurant, The New York Bar, The Palace Lounge and Champagne Bar, as well as 9 well equipped function rooms.

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK