Casual Room Attendant

Millennium Hotels - Lakefront Anchorage; Cardiff; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Training and development

Complimentary meals

Staff discounts

Life assurance

Season-ticket loan

Volunteer days

Job summary

Copthorne Cardiff is looking for a Casual Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction in line with our core values and standards, with flexible hours including weekends.

We offer training and development, complimentary meals, staff discounts and other benefits. The role is based at Culverhouse Cross, Cardiff.

Qualifications

• Cleaning experience preferred
• Attention to detail
• Customer service orientation

Responsibilities

• Clean guest bedrooms, bathrooms and corridors
• Change and replenish bed linen, towels and amenities
• Undertake regular deep cleaning tasks
• Ensure equipment in rooms is in working condition
• Be environmentally aware
• Manage guest requests promptly and courteously

Job description

Here at Millennium Hotels UK where we value your skills, encourage growth by nurturing your personality, and your dedication rewarded. You'll learn not only from your fellow colleagues, but also through our academy where you'll be able to excel your career with apprenticeship and develop your careers within our Brands.

The Copthorne Cardiff is looking for a Casual Room Attendant who will be responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. As a Room Attendant, you will ensure a high level of customer satisfaction is offered at all times, in line with our core values and standards, and that guests' expectations are exceeded.

Key Information

• Role: Room Attendant
• Salary: £12.71 p/h
• Working Hours: As required, flexible, weekend only and school friendly hours available
• Address: Culverhouse Cross, Cardiff, CD5 6DH

In return we offer

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• My Millennium discount perks
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance
• Recommend a Friend Scheme

Room Attendant will do

• Clean guest bedrooms, bathrooms and vacuum rooms and corridors
• Change and replenish bed linen, towels, and guest amenities in line with company guidelines.
• Undertake regular deep cleaning tasks
• Ensure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
• Be environmentally aware
• Manage guest requests in a timely and efficient manner.

"At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer"

About the Group

Millennium Hotels and Resorts owns and operates a portfolio of over 120+ hotels worldwide. Properties under the group are placed into collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.