Casual Receptionist

Dudley Business First; Halesowen; Hybrid; GBP 15,000 - 22,000; Part time

Job summary

Halesowen Leisure Centre is looking to appoint 2 Casual Receptionists to provide cover on busy front of house customer facing reception desk, on an as and when required basis.

Hours: Casual basis as and when required. Salary: Grade 3 - £13.48 per hour. You will handle telephony, ticket issues, cash receipts and daily cash reporting, and take bookings in line with audit controls. Regular training sessions are expected.

Qualifications

• Front-of-house reception experience preferred.
• Able to handle cash and customer queries.
• Willing to attend regular training sessions.
• On-site role in Halesowen; casual hours.

Responsibilities

• Provide first point of contact for customers.
• Answer telephone, issue tickets, handle cash, maintain cash reports.
• Process bookings for facilities in line with audit guidelines.
• Attend staff training sessions when required.

Skills

Customer service

Cash handling

Telephone skills

Booking system

Tools

Ticketing system

Cash register

Booking system

Job description

Halesowen Leisure Centre is looking to appoint 2 Casual Receptionists to provide cover on busy front of house customer facing reception desk, on an as and when required basis.

Hours: Casual basis as and when required

Salary: Grade 3 - £13.48 per hour

The successful candidates can expect to provide an efficient and professional first point of contact for customers at the facility at Halesowen Leisure Centre.

Provide a reception service covering telephony, ticket issues, receipt of cash, maintaining daily cash reports, booking entries for facility within the guidelines for audit control under the standing orders of the Local Authority

You will be expected to attend and undertake regular staff training sessions when required

For an informal discussion please contact Matt Weetman on 01384 812809 or email [e-mail]

Workplace Attendance: Onsite full time

So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.

Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.

All applicants must be able to provide documentation to prove their right to work in the UK.

Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.

If you requiresupportcompleting an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or [e-mail] who cansupportwith Digital Skills and Job Applications.

If you have a disability and require assistance in making an application please contact the HR Resourcing Team via [e-mail]

If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/

If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via [e-mail]

Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.

The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/

N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications

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Attached documents

• Job Description & Person Specification
• Employee Benefits List.pdf