Casual Receptionist

Chorley Council and South Ribble Borough Council; Bamber Bridge; On-site; GBP 19,000 - 22,000; Full time

Job summary

Chorley Council and South Ribble Borough Council are seeking a Casual Receptionist for South Ribble Leisure Centre to welcome visitors and handle enquiries with a friendly, professional approach.

You’ll manage bookings, answer calls and on-site payments, support the Duty Manager with health and safety checks, and help maintain a clean, inviting environment while delivering excellent customer service to staff, members and the public.

Qualifications

• Excellent customer care.
• Great communication skills both verbal and written.
• Good IT skills.
• Basic numeracy skills, e.g. cash transactions, count stock.
• Ability to follow direction and work as part of a team.

Responsibilities

• Provide efficient service to all customers at the leisure centre.
• Manage bookings, answer enquiries, take payments on site or via telephone.
• Support the Duty Manager with health and safety checks and standards.
• Maintain housekeeping and cleaning standards to reflect a welcoming environment.

Job description

About The Role

Role: Causal Receptionist

Location: South Ribble Tennis & Fitness Centre

Contract: Casual

Salary: £14.20 per hour

Closing Date: 23 September 2026

We are looking for a Casual Receptionist to join our team at South Ribble Leisure. We have positions available at South Ribble Tennis & Fitness Centre. We are looking for enthusiastic individuals who have a passion for sport and providing a high quality of service.

Do you enjoy working with the general public, good at problem solving and a good communicator?

As a receptionist, you’ll be at the heart of building, ensuring customers feel welcome and should they have any enquiries you are able to help. Based at South Ribble Tennis & Fitness Centre, this casual role is perfect for someone who takes pride in delivering excellent customer service and is confident in dealing with customers whether that’s in person or over the phone solving problems that come your way.

This role is a casual Receptionist covering staff leave, sickness or additional support. Shifts vary depending on what is need at the site. These could be earlies, lates or weekend shifts.

If you feel like this is you and you would be a key asset to the team and members of the South Ribble community, then this opportunity is for you.

What you’ll be getting up to

• You will provide an efficient service to all customers at the leisure centre in a polite and courteous manner. You'll be pro-active in providing information to promote the Centre to the public.
• Leisure Officers are responsible for the day-to-day running of the facility with duties including managing bookings, answering enquiries, financial responsibilities such as taking payments on site or via telephone.
• Supporting the Duty Manager in supervising day-to-day health and safety, monitoring checks and standards.
• You’ll ensure a good level of housekeeping and cleaning standards are maintained throughout the leisure centre to reflect a welcoming and clean environment to the general public, and the centres customers.

Who we’re looking for

• You will be able to work independently, and able to cooperate in a team environment to assist in the day to day operations in the workplace.
• You will have a pro-active attitude to health and safety and be comfortable in working with members of the public – we are looking for confident and positive additions to our team
• Excellent customer care.
• Great communication skills both verbal and written.
• Good IT skills
• Basic numeracy skills, e.g. cash transactions, count stock, read and understand measurements.
• Ability to follow direction and operate as part of a team to achieve results

Other requirements

• A good standard of numeracy and literacy demonstrated through either qualification or previous experience
• Successful applicants will be subject to a DBS check (applied and paid for by the Council).

About Us

At South Ribble Council, our mission is to provide a first-class service and improve the quality of life for our communities. Our staff are our greatest resource in helping us achieve this. They’re at the heart of everything we do and are crucial to the delivery of excellent services.

Additional information

Applicants are advised to apply early. We reserve the right to close a vacancy prior to the closing date.

Equal Opportunities

We believe that everyone has the right to be treated with dignity and respect. We are committed to the elimination of unfair and unlawful discrimination and prejudice in all our policies, procedures, and practices.

We’re committed to making our recruitment practices barrier‑free and accessible to everyone. This includes making adjustments for disabled people, neurodiverse people or people with long‑term health conditions. If you would like us to do anything differently during the recruitment process, please contact us via the "Contact Us" page on our website.

If you are disabled or your last employer was the armed forces, and you meet all the essential criteria of a post, you will be guaranteed an interview.