Casual Public Area Attendant

Iconic Hotels & Resorts; Greater London; Presencial; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly tronc charge

29 days annual leave

Discounts on spa treatments and منتجات

Exclusive team rates with IconicLuxury

Exclusive team rates with Relais & ChÃ

Exclusive team rates with London & UK

Health cash plan

Employee assistance programme

Resumo da oferta

Iconic Hotels & Resorts in London invites applications for a Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse, Relais & Châteaux properties known for refined guest experiences.

You will maintain immaculate public spaces across lobbies, corridors and restrooms, support housekeeping teams, and uphold luxury standards while delivering a welcoming environment.

This role offers team events, staff discounts, healthcare options and generous annual leave.

Qualificações

• Experience in housekeeping or hotel public areas preferred.
• Ability to work in a fast-paced luxury hospitality environment.
• Commitment to cleanliness and presentation.

Responsabilidades

• Maintain the highest standards of cleanliness and presentation across all public areas.
• Work efficiently in a busy environment while supporting Housekeeping and Operations teams.
• Keep service areas clean, organized, and well-stocked throughout the shift.
• Demonstrate attention to detail to reflect luxury standards.
• Identify maintenance or safety issues and report promptly.
• Communicate courteously with guests and colleagues.
• Follow Health & Safety standards at all times.

Descrição da oferta de emprego

As a Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse - the only Relais & Châteaux properties in London - you are a vital part of the guest experience and the reason our guests return time and time again.

Working as part of a close-knit Housekeeping team, you will take pride in maintaining immaculate public spaces throughout the hotel, from early morning through to the evening, ensuring every guest enjoys a welcoming, refined, and memorable environment.

What Will You Be Doing?

You will be a detail-oriented individual who takes pride in your work and thrives in a fast-paced luxury hospitality environment. You will play a key role in upholding the exceptional standards of cleanliness and presentation across all public areas of 11 Cadogan Gardens and The Chelsea Townhouse.

You will be a strong team player, confident working independently when required, and committed to delivering consistency, quality, and excellence at all times. You will understand that small details make a big difference and take genuine pride in contributing to an outstanding guest journey.

Below are some of the duties and responsibilities of the Public Area Attendant at 11 Cadogan Gardens and The Chelsea Townhouse:

• Maintain the highest standards of cleanliness and presentation across all public areas, including lobbies, corridors, staircases, lifts, restrooms, and back-of-house areas

• Work efficiently in a busy, fast-paced environment while supporting the wider Housekeeping and Operations teams when required

• Ensure service areas are kept clean, organised, and well-stocked throughout the shift

• Demonstrate excellent attention to detail, ensuring all areas consistently reflect the luxury standards of the hotel

• Be proactive in identifying maintenance or safety issues and reporting them promptly

• Communicate courteously and professionally with guests and colleagues, contributing to a warm and welcoming atmosphere

• Maintain full awareness of Health & Safety standards and due diligence requirements at all times

What’s In It For You?

• Monthly tronc charge

• 29 days of annual leave, including bank holidays

• Regular team gatherings and appreciation events

• Complimentary team meals

• Exclusive team rates and friends & family rates at our Iconic Luxury Hotels

• Exclusive team rates with Relais & Châteaux properties worldwide

• Exclusive team rates with London & Regional properties worldwide

• Discounts on spa treatments and products

• Discounts on all food & beverage offerings, including the Cookery School at Chewton Glen

• Special gifts based on length of service

• Team referral programme

• Health cash plan

• Access to our employee assistance programme

• …and so much more