Casual Night Front Desk & Guest Services Associate

Millennium & Copthorne Hotels

Salford

On-site

GBP 26,000 - 28,000

Part time

14 days+

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Benefits offered by this job

Cash Health Plan cover option

Meals Provided on Duty

Employee Discounted Accommodation and 

F&B discounts worldwide

Career development pathways andregular

Life Assurance

Apprenticeship/Placement/Training فرصت

Uniform

Length of Service related holiday

Recommend a Friend Scheme

Job summary

The Copthorne Hotel Manchester is seeking a Casual Night Guest Service Assistant to help run the hotel during the night. You will respond to guest needs, manage luggage, ensure cleanliness and safety, and assist with bar operations and billing.

Typical shifts run from 22:30 to 07:00, including weekends; previous hospitality experience and Opera knowledge are advantageous for this role.

Qualifications

Polite and courteous with a can-do attitude.
Flexible approach to work with ability to carry out a variety of tasks.
Previous hospitality experience.
Typical shifts 22:30 to 07:00, including weekends.
Experience with Opera is advantageous.

Responsibilities

Have a complete operational knowledge of the hotel, including layout, services, personnel structure and security, and local area.
Arrange collection, delivery and storage of guests luggage and non-valuables per policy.
Be responsible for the overall cleanliness of Front Office and external public areas.
Assist in maintaining hotel security and control entry in line with licensing regulations.
Operate the night porter’s bar following company procedures and proper billing at all times.
Know and apply Hotel Fire and Evacuation Procedures at all times.