Casual Night Auditor

Switch Hospitality Management; Bournemouth; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Benefits platform

Meals on duty

Pension plan

Life insurance

Magic treats

Birthday celebrations

Staff social events

Job summary

The Queens Hotel and Spa is seeking a Night Auditor to join our team in the United Kingdom. You will master the art of versatility and inject energy while carrying out a variety of duties during night shifts.

Key duties include greeting guests, maintaining security, completing nightly audits and logging all data for the Duty Manager, and ensuring a positive guest experience to maximise repeat business.

Qualifications

• Main duties of the Night Auditor role will include welcoming guests and being approachable, providing safety and security throughout the night, ensuring the Night Audit is completed each shift and logged, and supporting a positive guest/resident experience to maximise repeat business.

Responsibilities

• Be welcoming and approachable to all guests visiting the property.
• Be a source of security throughout the night and communicate breaches to the Duty Manager.
• Ensure the Night Audit is completed each shift and communicated to the Duty Manager.
• Ensure a positive guest/resident experience to maximise repeat business.

Job description

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at The Queens Hotel and Spa have in common.

We believe that our employees are the key to magical guest service, for this we look for a candidate who shares our vision and looks for opportunities to provide magic service.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Night Auditor to join our The Queens Hotel and Spa.

As a Night Auditor, you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

• To be welcoming and approachable to all guests visiting the property.
• To be a source of security throughout the night and follow The Queens Hotel and Spa measures when managing a security breach. Ensure this is effectively communicated to the Duty Manager as soon as possible.
• To ensure the Night Audit is completed each shift whether this is carried out personally or by another member on duty. All necessary date should be logged and communicated to the Duty Manager as soon as possible.
• To ensure a positive guest/ resident experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us!

We Evolve – You Evolve – We Grow Together

If you are looking for a management company that can put itself in your shoes and drive the highest levels of service and financial performance on your behalf, then Switch to us.

160 Broad Street, Birmingham,
B15 1DT, United Kingdom