Casual Leisure Attendant Receptionist

Bradford Corporation; Ilkley; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bradford Council's Ilkley Pool & Lido is seeking lively, enthusiastic lifeguards to join our team. In this role you will help manage daily operations, monitor pool safety, supervise changing rooms and the cafe areas, and provide a high standard of customer service to visitors.

You must hold a current National Pool Lifeguard Qualification and be prepared for an enhanced DBS check; we offer a supportive environment, equality of opportunity, and staff development through our Employee Offer.

Qualifications

• Must have superb customer service and public-facing skills.
• Ability to monitor and enforce pool safety rules and respond calmly to incidents.
• Ability to work as part of a team and support daily leisure centre operations.

Responsibilities

• Responsible to the Duty Person for day-to-day operations including cleaning inside and outside of the facility, patrol of pool areas, changing rooms, lido grounds and cafe.
• Set up, dismantle, move and store equipment as required.
• Maintain an overview of customer safety, discipline and well-being.
• Provide effective customer service and report incidents to the Operations Manager.

Skills

Customer service

Education

National Pool Lifeguard Qualification

Job description

Package Description

The Council's Leisure Service is the largest leisure provider in the district with over 2 million customers each year visiting our sports centres, swimming pools and halls. Our 'b active' campaign continues to encourage Bradford's residents to be more physically active and we are now seeking additional committed and highly motivated people to help us continue with this work. Ilkley Pool & Lido are now looking to recruit new staff who are lively, enthusiastic and committed to joining our team! If you feel you have what it takes, enjoy meeting and working with the public, and can provide a high standard of customer service we would like to hear from you.

Duties include:

• Responsible to the Duty Person for the day to day operations which include cleaning inside and outside of the facility, general control and patrol of the facilities, which includes pool areas, changing rooms, lido grounds and the cafe.
• Also, the successful applicant will be required to set up, dismantle, move and store equipment.
• Overview of customer safety, discipline and well-being.
• Provision of effective customer service, preventing of injury to customers and misuse / damage of the facility, supervised on a daily basis by the Duty Person, but will also report to the Operations Manager.

You MUST have:

• Current National Pool Lifeguard Qualification.
• An enhanced disclosure check with the Disclosure and Barring Service will be undertaken for this post.

Employee Offer

Why work for Bradford Council?

Find out why by taking a look at Our Employee Offer.pdf.

Equal Opportunities

We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age.

And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.