Casual Front-of-House Host: Guest Flow & Safety

Liverpool FC; Liverpool; On-site; GBP 1,240,000 - 1,791,000; Part time

Job summary

Liverpool FC is seeking friendly, customer-focused staff to join our front-of-house team in Liverpool. You will welcome guests, conduct ticket checks, assist with access points, and escort guests to seating areas with professionalism. A calm, professional demeanor is essential for busy matchday environments.

Join us in delivering a safe, enjoyable experience for all fans while upholding our high standards of service and appearance. Casual hours include evenings and weekends.

Qualifications

• Experience in front-of-house or customer-facing roles.
• Confident communicator with a calm and professional approach.
• Passionate about delivering excellent customer service.
• Friendly, approachable, and welcoming attitude.
• Able to stay calm and professional in busy environments.

Responsibilities

• Welcome guests and deliver a high standard of customer service.
• Carry out ticket checks, bag searches, and security wanding.
• Escort guests to boxes, suites, and tables with professionalism.
• Manage access points to ensure smooth guest flow.
• Work closely with management, stewards, and safety teams.
• Help create a safe, organised environment for all guests.

Skills

Front-of-house experience

Customer-facing

Calm under pressure

Excellent communication

Friendly and welcoming

Job description

Liverpool FC is seeking friendly, customer-focused staff to join our front-of-house team in Liverpool. You will welcome guests, conduct ticket checks, assist with access points, and escort guests to seating areas with professionalism. A calm, professional demeanor is essential for busy matchday environments.

Join us in delivering a safe, enjoyable experience for all fans while upholding our high standards of service and appearance. Casual hours include evenings and weekends.