Casual Concourse Food Service Assistants

LFC Foundation; Liverpool; On-site; GBP 12,000 - 18,000; Part time

Job summary

Liverpool FC is seeking casual staff to work at concourse kiosks during matchdays and events. You will serve food and drinks, including alcohol, in a fast-paced environment and support a busy team across peak periods.

The role offers variable hours, including evenings and weekends, with an emphasis on friendly customer service and reliable, teamwork-oriented performance.

Qualifications

• Friendly and approachable, enjoys public interaction.
• Confident in a fast-paced, high-volume environment.
• Comfortable handling food and drinks, including alcohol.
• Reliable and able to work effectively as part of a team.
• Willing to learn and take on a variety of tasks.
• Experience in hospitality, catering or customer service is beneficial but not essential.

Responsibilities

• Serve a range of food and drinks from concourse kiosks, including hot drinks, alcoholic beverages, pies, burgers, and snacks.
• Work behind busy counters and bar-style service areas during peak periods.
• Take orders quickly and accurately while delivering great customer service.
• Maintain a fast, efficient service during high-volume matchday demand.
• Keep your area clean, organised, and well-stocked throughout your shift.
• Support your team to ensure smooth and coordinated service.

Skills

Friendly

Team player

Alcohol service

Food handling

Reliability

Willing to learn

Job description

What will you be doing?

Working on our busy concourse kiosks, you’ll help serve over 45,000 fans on matchdays and events, providing fast, friendly service in a high-energy environment.

About The Role

What will you be doing?

Working on our busy concourse kiosks, you’ll help serve over 45,000 fans on matchdays and events, providing fast, friendly service in a high-energy environment.

This role is perfect for individuals who enjoy working in a fast-paced, hands-on service setting.

In This Role, You Will

• Serve a range of food and drinks from concourse kiosks, including hot drinks, alcoholic beverages, pies, burgers, and snacks.
• Work behind busy counters and bar-style service areas during peak periods.
• Take orders quickly and accurately while delivering great customer service.
• Maintain a fast, efficient service during high-volume matchday demand.
• Keep your area clean, organised, and well-stocked throughout your shift.
• Support your team to ensure smooth and coordinated service.

Average shift length: approximately 6 hours.

Please be aware that this role involves the handling and serving of alcoholic beverages, as well as various food products, including pork.

Who are we looking for?

We’re Looking For People Who Are

• Friendly, approachable, and enjoy working with the public.
• Confident in a fast-paced, high-volume environment.
• Comfortable handling food and drinks, including alcohol service.
• Reliable and able to work effectively as part of a team.
• Willing to learn and take on a variety of tasks.
• Experience in hospitality, catering, or customer service is beneficial but not essential.

This is a casual position, offering variable hours including evenings and weekends on a flexible assignment basis.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.