Casual Duty Manager

Wiltshire Creative; Salisbury; On-site; GBP 19,000 - 21,000; Full time

Job summary

Wiltshire Creative is seeking a Duty Manager to oversee Front of House during performances and workshops in Salisbury. You will be the main point of contact for visitors, ensuring high standards of service and safety for all audiences. Shifts are primarily evenings and weekends with flexible patterns aligned to schedules.

This role requires calm, professional handling of a variety of situations and strong customer service skills to maintain a welcoming and safe environment.

Qualifications

• Excellent customer service skills.
• Ability to remain calm and professional in a variety of situations.

Responsibilities

• Oversee Front of House operations during performances or workshops and act as a primary point of contact for visitors; ensure high standards of service and safety for audiences.

Skills

Customer service

Job description

Duty Managers are responsible for our Front of House operation during performances or workshops, and will act as a point of contact for all visitors and ensure standards of service and safety are met for our audiences.

Hours will be very variable throughout the year as they are linked to performance schedules, and the role offers flexibility in terms of working patterns. Shifts will mainly be evenings and weekends.

Customer service skills and the ability to deal with a variety of situations calmly and professionally are essential.

Salary £13.51 per hour (£15.14 including rolled up holiday pay)