Casual Conference and Events Assistant

Hilton; Greater London; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Flexible shifts

Competitive pay up to £13.26/hr + tips

Instant pay access

Free meals on duty

Generous holiday allowance

Mental health resources

Crisis Concierge

Job summary

Hilton London Canary Wharf is seeking a Casual Conference and Events Assistant to ensure banquet spaces are ready and guests have memorable experiences. You will work within the Hotels team to deliver warmth and exceptional service, with shifts that fit your schedule and a competitive hourly rate.

The role focuses on assisting with event setup, guest interaction, and maintaining a welcoming environment. Join a global hospitality leader known for care and career growth, with perks designed to

Qualifications

• Friendly, upbeat attitude and a welcoming demeanor for guests.
• Ability to help set up banquet spaces and assist during events.
• Willingness to work flexible shifts and adapt to team needs.

Responsibilities

• Delight our guests with a friendly, proactive attitude.
• Prepare banquet spaces and arrange tables/chairs per event requirements.
• Ensure banquet rooms are clean and inviting for events.
• Monitor rooms during events and address spills or issues promptly.

Skills

Guest service

Communication

Teamwork

Flexibility

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Conference and Events Assistant at Hilton London Canary Wharf you're not just ensuring our banquet spaces are ready for events – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Casual Conference and Events Assistant at Hilton London Canary Wharf you're not just ensuring our banquet spaces are ready for events – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with a wide range of perks and benefits, including:

• Flexible shifts - pick up shifts based on your availability, around your other commitments


• Competitive pay - Earn up to £13.26 per hour plus service charge with opportunities to grow your career with Hilton.


• Instant pay access - the ability to instantly withdraw up to 40% of earned wages


• Free meals on duty - Helping you stay energised throughout your shift.


• Generous holiday allowance - Enjoy 28 days' holiday (pro-rata) including bank holidays, increasing with service.


• Mental health resources - Through our Care for All hub, Team Members have access to wellbeing resources.


• Crisis Concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.


• Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

Here's what you'll do during a typical day:

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special


• Prepare banquet space with care: Complete table and chair set up according to the requirements for each function


• Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless


• Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

• A passion for spreading the light and warmth of Hospitality.


• Acting with Integrity and always doing the right thing.


• Inspiring others through Leadership.


• A belief that Teamwork drives the best outcomes.


• A sense of Ownership and accountability.


• And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay - we're a great place to work.