Castleford - Parts Sales Advisor

Minorfern Ltd; Castleford; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Discounts on retail, gyms, travel, and

Company-branded uniform

GP access by phone

Death in Service cover

Extra holidays for long service

Job summary

SDL in Castleford is seeking a customer-facing role at the heart of our branch. You’ll serve customers on the counter and over the phone, identify what they need, source the right parts and ensure they leave happy, while coordinating with the logistics team to keep orders moving.

No motor factor experience is required – we’ll train you. You’ll start in our SDL Sales Academy and progress as you grow, with company benefits and a stable role in a friendly, growing business that values what you do.

Qualifications

• Communicates well and enjoys talking to customers.
• Interest in cars/mechanics or previous sales/advice experience is a plus.
• Stays calm under pressure and works well in a busy team environment.

Responsibilities

• Serve customers on the counter and over the phone, understand needs and source the right parts.
• Work with logistics to keep orders moving and ensure smooth branch operation.
• Participate in a busy, customer-focused environment and provide friendly, reliable service.

Skills

Customer service

Communication

Interest in cars

Calm under pressure

Team player

Job description

Join a family-run business where your work genuinely matters

Salary: £29,998.80 - £35,884.99 per year

Hours: 42.5 hours per week (Mon-Fri) + alternate Saturdays

Location: Castleford

Be part of something real

At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.

We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.

What you’ll be doing

This is a hands-on role at the heart of our branch. You’ll be serving customers on the counter and over the phone, understanding what they need, finding the right parts and making sure they leave happy. You’ll work closely with the logistics team to keep orders moving and help keep the branch running smoothly every day.

If you enjoy helping people, solving problems, and being part of a busy, focused team - you’ll feel right at home here.

Who we’re looking for

You don’t need motor factor experience - we’ll train you. We’re looking for someone who:

• Communicates well and enjoys talking to customers
• Has an interest in cars/mechanics or previous experience in sales/advice work
• Stays calm under pressure
• Brings a positive, reliable, team-first attitude

Experience with MAM or similar software is helpful, but not essential.

Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands-on product and systems training.

We promote people based on attitude and performance, not how long they’ve been here. For example:

• Jordan joined with no experience and is now a Branch Supervisor
• Hannah moved from retail and is now a Senior Sales Advisor

Your progression is genuinely in your hands.

What we offer

Alongside a competitive salary, you’ll receive:

• Discounts on retail, gyms, travel, entertainment and more
• Company-branded uniform
• 24/7 employee advice line & GP phone access
• Death in Service cover
• Extra holidays for long service

And above all - a stable role in a friendly, growing business that values what you do.

• 42.5 hours per week
• Monday-Fri between 7am-6pm
• Every other Saturday (5 hours)