York - Business Development Manager

SDL Car Parts; York and North Yorkshire; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Discounts on retail, gyms, travel, and

Company-branded uniform

24/7 employee advice line & GP access

Death in Service cover

Extra holidays for long service

Job summary

SDL Car Parts in York is seeking a hands-on, branch-based role where you’ll manage the customer database, deliver a high level of service and keep branch profit and growth at the forefront. You don’t need motor factor experience – we’ll train you.

We’re looking for someone with leadership qualities, an interest in cars or mechanics, the ability to stay calm under pressure, and a team-first attitude. Progression is shaped by performance.

Qualifications

• No motor factor experience required; training provided.
• Demonstrated leadership qualities.
• Interest in cars/mechanics or previous sales/advice experience.
• Calm under pressure; team-first attitude.

Responsibilities

• Manage the customer database and provide a high level of customer service while driving branch growth.
• Build customer accounts with a data/analytics mindset and collaborate with the team.

Skills

Leadership

Teamwork

Customer service

Calm under pressure

Tools

MAM or similar software

Job description

Join a family-run business where your work genuinely matters

Salary: £35,000 per year

Hours: 42.5 hours per week (Mon–Fri)

Location: York

Be part of something real

At SDL, you won’t be lost in a big corporate machine - you’ll join a friendly, supportive, family-run business where people look out for each other.

We’ve built our reputation over 47 years by treating customers well and taking care of our teams. When you join us, you become part of that family ethos from day one.

What you’ll be doing

This is a hands‑on role at the heart of our branch. You’ll be managing the customer database, offering a high level of customer service and ensuring that profit and growth of the branch is at the forefront of the business

If you enjoy building customer accounts, have an eye for data and analytics as well as a strong team player attitude then this role is for you

Who we’re looking for

You don’t need motor factor experience - we’ll train you. We’re looking for someone who:

• Has a high level of leadership qualities
• Has an interest in cars/mechanics or previous experience in sales/advice work
• Stays calm under pressure
• Brings a positive, reliable, “team-first” attitude

Experience with MAM or similar software is helpful, but not essential.

Every new starter begins with our SDL Sales Academy, where you’ll learn everything you need to do the job with confidence. You’ll spend time at our Academy of Excellence in Clay Cross, meet the teams who support the branches, and get hands‑on product and systems training.

We promote people based on attitude and performance, not how long they’ve been here. For example:

• Jordan joined with no experience and is now a Branch Supervisor
• Hannah moved from retail and is now a Senior Sales Advisor

Your progression is genuinely in your hands.

What we offer

Alongside a competitive salary, you’ll receive:

• Discounts on retail, gyms, travel, entertainment and more
• Company-branded uniform
• 24/7 employee advice line & GP phone access
• Death in Service cover
• Extra holidays for long service

And above all - a stable role in a friendly, growing business that values what you do.

• 42.5 hours per week
• Monday–Friday between 7am–6pm